About the Role
We are currently seeking a Senior Microsoft Dynamics CRM Administrator for our Qatar operations. This role is crucial for managing and optimizing our Microsoft Dynamics CRM systems, ensuring they are configured and running efficiently to meet our business needs.
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Responsibilities
- Administer Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises, ensuring optimal functionality and performance.
- Customize and develop CRM solutions including plugins, workflows, and integrations.
- Troubleshoot and resolve complex issues related to Dynamics CRM architecture and deployment.
- Maintain strong security protocols and access management processes.
- Collaborate with various teams to integrate Dynamics CRM with ERP, banking, or other enterprise applications.
- Conduct performance tuning, disaster recovery planning, and high availability strategies.
- Document processes and provide training to end-users as needed.
- Manage change, release, and solution deployment continuously to improve system capabilities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
- Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting.
- Hands-on development experience with C#, .NET Framework, JavaScript, Web APIs, SQL Server, and SSRS.
- Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment.
- Strong analytical, communication, documentation, and problem-solving skills.
Preferred Qualifications
- Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
- Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
- Experience integrating Dynamics CRM with ERP and other enterprise applications.
- Familiarity with Microsoft Power Platform and Azure integration services.
- Relevant Microsoft Dynamics or Power Platform certifications are preferred.
- Experience supporting business-critical, highly available enterprise environments.
Key Technical Skills
- Microsoft Dynamics CRM On-Premises administration
- Dynamics CRM development and customization
- C# and .NET Framework development
- JavaScript and client-side scripting
- SQL Server and SSRS
- IIS and Windows Server administration
- Web services and API integration
- Security and access management
- Performance tuning and troubleshooting
- Backup, disaster recovery, and high availability
- Change, release, and solution management
Joining Time Frame
- 2 weeks (maximum 1 month)
