About the Role
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We are currently seeking a Senior Microsoft Dynamics CRM Administrator to join our operations in Qatar. This role requires a highly skilled individual responsible for the administration and development of Microsoft Dynamics CRM, focusing on improving performance and delivering high-quality solutions.
Responsibilities
- Administer and maintain Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
- Oversee the deployment, security, and troubleshooting of Dynamics CRM systems.
- Develop and customize solutions using C#, .NET Framework, JavaScript, and Web APIs.
- Create and manage CRM customizations, plugins, workflows, and solution deployment.
- Collaborate with stakeholders to enhance the functionality and performance of CRM applications.
- Ensure documentation is up-to-date, and provide analytical and problem-solving support.
- Maintain backup, disaster recovery, and high availability processes.
- Conduct performance tuning and troubleshooting to ensure optimal system operation.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- At least 6 years of hands-on experience with Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
- Strong knowledge of Dynamics CRM architecture, deployment, administration, and security.
- Proven experience in CRM customizations, plugins, workflows, integrations, and solution deployment.
- Excellent analytical, communication, documentation, and problem-solving skills.
Preferred Qualifications
- Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
- Familiarity with Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
- Background in integrating Dynamics CRM with ERP, banking, or other enterprise applications.
- Knowledge of Microsoft Power Platform and Azure integration services.
- Relevant Microsoft Dynamics or Power Platform certifications are preferred.
- Experience supporting business-critical, highly available enterprise environments.
Key Technical Skills
- Microsoft Dynamics CRM On-Premises administration.
- Dynamics CRM development and customization.
- C# and .NET Framework development.
- JavaScript and client-side scripting.
- SQL Server and SSRS.
- IIS and Windows Server administration.
- Web services and API integration.
- Security and access management.
- Performance tuning and troubleshooting.
- Backup, disaster recovery, and high availability.
- Change, release, and solution management.
Joining Time Frame
- 2 weeks (maximum 1 month) from the acceptance of the offer.
