Microsoft Dynamics CRM Administrator

About the Role

We are currently seeking a Senior Microsoft Dynamics CRM Administrator to join our operations in Qatar. This role requires a highly skilled individual responsible for the administration and development of Microsoft Dynamics CRM, focusing on improving performance and delivering high-quality solutions.

Responsibilities

• Administer and maintain Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
• Oversee the deployment, security, and troubleshooting of Dynamics CRM systems.
• Develop and customize solutions using C#, .NET Framework, JavaScript, and Web APIs.
• Create and manage CRM customizations, plugins, workflows, and solution deployment.
• Collaborate with stakeholders to enhance the functionality and performance of CRM applications.
• Ensure documentation is up-to-date, and provide analytical and problem-solving support.
• Maintain backup, disaster recovery, and high availability processes.
• Conduct performance tuning and troubleshooting to ensure optimal system operation.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least 6 years of hands-on experience with Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
• Strong knowledge of Dynamics CRM architecture, deployment, administration, and security.
• Proven experience in CRM customizations, plugins, workflows, integrations, and solution deployment.
• Excellent analytical, communication, documentation, and problem-solving skills.

Preferred Qualifications

• Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
• Familiarity with Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
• Background in integrating Dynamics CRM with ERP, banking, or other enterprise applications.
• Knowledge of Microsoft Power Platform and Azure integration services.
• Relevant Microsoft Dynamics or Power Platform certifications are preferred.
• Experience supporting business-critical, highly available enterprise environments.

Key Technical Skills

• Microsoft Dynamics CRM On-Premises administration.
• Dynamics CRM development and customization.
• C# and .NET Framework development.
• JavaScript and client-side scripting.
• SQL Server and SSRS.
• IIS and Windows Server administration.
• Web services and API integration.
• Security and access management.
• Performance tuning and troubleshooting.
• Backup, disaster recovery, and high availability.
• Change, release, and solution management.

Joining Time Frame

• 2 weeks (maximum 1 month) from the acceptance of the offer.