Microsoft Dynamics CRM Administrator

About the Role
We are currently looking for a Senior Microsoft Dynamics CRM Administrator for our Qatar operations. The successful candidate will play a key role in managing and enhancing our Microsoft Dynamics CRM systems, ensuring optimal performance and availability for business-critical applications.

Responsibilities

• Administer Microsoft Dynamics CRM and Dynamics 365 Customer Engagement On-Premises environments.
• Oversee system architecture, deployment, security, and troubleshooting of Dynamics CRM solutions.
• Develop and implement customizations, plugins, workflows, and integrations for optimal CRM performance.
• Utilize C#, .NET Framework, JavaScript, Web APIs, SQL Server, and SSRS to create robust solutions.
• Ensure the security and integrity of CRM data through effective access management practices.
• Perform performance tuning, troubleshooting, and maintenance tasks to ensure high availability of the systems.
• Manage backup and disaster recovery strategies to protect CRM applications.
• Handle change, release, and solution management processes effectively.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
• Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting.
• Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment.
• Strong analytical, communication, documentation, and problem-solving skills.

Preferred Qualifications

• Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
• Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
• Experience integrating Dynamics CRM with ERP, banking, or other enterprise applications.
• Familiarity with Microsoft Power Platform and Azure integration services.
• Relevant Microsoft Dynamics or Power Platform certifications are preferred.
• Experience supporting business-critical, highly available enterprise environments.

Key Technical Skills

• Microsoft Dynamics CRM On-Premises administration
• Dynamics CRM development and customization
• C# and .NET Framework development
• JavaScript and client-side scripting
• SQL Server and SSRS
• IIS and Windows Server administration
• Web services and API integration
• Security and access management
• Performance tuning and troubleshooting
• Backup, disaster recovery, and high availability
• Change, release, and solution management

Joining Time Frame

• 2 weeks (maximum 1 month)