MIS Analyst - Retail Collections & Recovery

The MIS Analyst will play a crucial role in our International Banking Group, specifically within the Retail Collections & Recovery department. This position involves preparing and distributing daily, weekly, monthly, quarterly, and annual MIS and performance reports, developing and maintaining dashboards for Collections & Recovery KPIs, and monitoring portfolio performance, delinquency trends, recoveries, and collection efficiency.

Responsibilities

• Analyze collector, team, agency, and legal recovery performance.
• Prepare daily, monthly, and yearly write-off reports and recovery-after-write-off reports.
• Track and analyze write-off trends, net losses, and portfolio movements.
• Upload, update, and maintain regulatory reports through the QCB Portal.
• Ensure timely and accurate regulatory submissions in compliance with QCB requirements.
• Receive, consolidate, validate, and share reports across departments (Collections, Risk, Finance, Operations, and Legal).
• Perform data reconciliation and ensure report accuracy.
• Coordinate with internal stakeholders for data collection and reporting requirements.
• Automate manual reports and improve MIS processes and reporting efficiency.
• Support audit, compliance, finance, and regulatory reporting requirements.

Required Skills

• Proficiency in Microsoft Office Suite, including advanced Excel functions and Power BI.
• Strong internet and web skills, with experience in online regulatory portals like QCB Portal.
• Knowledge of data reconciliation, quality control, and report automation techniques.
• Excellent analytical skills and attention to detail.
• Strong communication and collaboration abilities, with a team-oriented mindset.
• Ability to prioritize tasks and manage multiple projects effectively.
• Proactive, self-motivated, and willing to learn and adapt to new challenges.
• Bachelor's degree in Business Analytics, Finance, or a related field.
• 1-2 years of experience in a similar role, preferably in banking or finance.
• Familiarity with regulatory requirements and compliance standards is advantageous.

The company is seeking an MIS Analyst for its Retail Collections & Recovery department. The successful candidate will utilize advanced data analysis, reporting, and automation skills to support the International Banking Group's decision-making and operational efficiency.