About the Role
The MIS Analyst will play a crucial role in our International Banking Group, specifically within the Retail Collections & Recovery department. This position entails preparing and distributing various Management Information System (MIS) and performance reports, developing dashboards for key performance indicators (KPIs), and monitoring portfolio performance, among other responsibilities.
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Responsibilities
- Prepare and distribute daily, weekly, monthly, quarterly, and annual MIS and performance reports.
- Develop and maintain dashboards for Collections & Recovery KPIs.
- Monitor portfolio performance, delinquency trends, recoveries, and collection efficiency.
- Analyze collector, team, agency, and legal recovery performance.
- Prepare daily, monthly, and yearly write-off reports and recovery-after-write-off reports.
- Track and analyze write-off trends, net losses, and portfolio movements.
- Upload, update, and maintain regulatory reports through the QCB Portal.
- Ensure timely and accurate regulatory submissions in compliance with QCB requirements.
- Receive, consolidate, validate, and share reports across departments (Collections, Risk, Finance, Operations, and Legal).
- Perform data reconciliation and ensure report accuracy.
- Coordinate with internal stakeholders for data collection and reporting requirements.
- Automate manual reports and improve MIS processes and reporting efficiency.
- Support audit, compliance, finance, and regulatory reporting requirements.
Qualifications
- Proficiency in Microsoft Office Suite, including Excel (Advanced Functions, Pivot Tables, Power Query, Charts, Data Analysis), Power BI, PowerPoint, Word, and Outlook.
- Strong internet and web skills, with experience in online regulatory portals like QCB Portal.
- Knowledge of data reconciliation, quality control, and report automation techniques.
- Excellent analytical skills and attention to detail.
- Strong communication and collaboration abilities, with a team-oriented mindset.
- Ability to prioritize tasks and manage multiple projects effectively.
- Proactive, self-motivated, and willing to learn and adapt to new challenges.
- Bachelor's degree in Business Analytics, Finance, or a related field.
- 1-2 years of experience in a similar role, preferably in banking or finance.
- Familiarity with regulatory requirements and compliance standards is advantageous.
