MIS Executive | Al-Futtaim Automotive | Dubai

Overview of the Role
Are you passionate about turning data into meaningful insights that help businesses make better decisions?
We are currently building a strong pool of talented MIS Executives for future opportunities in Dubai.
As an MIS Executive, you will support Aftersales business performance through accurate and timely management information, performance reporting, dashboards, and data analytics. You will consolidate and validate operational and financial data, monitor key performance indicators, and identify trends, variances, risks, and opportunities.
This is an exciting opportunity for an analytical and detail-oriented professional who can go beyond preparing reports and translate complex data into clear, actionable business insights.

What You Will Do

• Prepare and maintain accurate daily, weekly, and monthly MIS reports and management dashboards.
• Monitor operational, financial, and customer-related KPIs and track performance against targets, budgets, forecasts, and historical trends.
• Identify and highlight significant variances, risks, opportunities, and areas requiring management attention.
• Consolidate, validate, reconcile, and cleanse data from multiple systems and business functions.
• Develop and maintain structured reporting for key Aftersales performance measures such as revenue, gross margin, productivity, utilization, vehicle throughput, WIP, and customer retention.
• Support budgeting, forecasting, and business review activities through historical data and performance analysis.
• Develop and maintain interactive dashboards and reports using Power BI and Power Query.
• Provide ad hoc analysis and management information to support business decision-making.
• Work closely with Service Operations, Parts, Finance, and other stakeholders to ensure consistent and reliable reporting.

Required Skills to Be Successful

• Advanced Microsoft Excel skills, including advanced formulas, data reconciliation, and analytical reporting.
• Strong working knowledge of Power BI and Power Query.
• Experience developing and maintaining interactive dashboards and management reports.
• Strong knowledge of MIS, KPI measurement, and business-performance reporting.
• Experience with data consolidation, cleansing, reconciliation, and variance analysis.
• Strong numerical and analytical capabilities.
• Ability to identify trends and translate data into actionable business insights.
• Excellent attention to detail and accuracy.
• Ability to manage multiple reporting requirements and deadlines.
• Good written and verbal communication skills in English.
• Knowledge of SAP or an automotive Dealer Management System is an advantage.

About the Team
You will be part of a collaborative Aftersales environment, working closely with Service Operations, Parts, Finance, branch teams, and other support functions.
The team relies on accurate and meaningful data to understand business performance and make informed decisions. As an MIS Executive, you will play an important role in connecting operational and financial data with management insights, ensuring stakeholders have reliable information when they need it.

What Equips You for the Role

• Bachelor’s degree in Business Administration, Commerce, Statistics, Data Analytics, Information Systems, or a related discipline.
• 3 to 4 years of relevant experience in MIS, business reporting, data analytics, business planning, or performance management.
• Hands-on experience in management reporting, dashboard preparation, and large-data analysis.
• Advanced Microsoft Excel knowledge.
• Practical experience with Power BI and Power Query.
• Experience in data cleansing, reconciliation, variance analysis, and trend analysis.
• Understanding of automotive Aftersales operations is preferred.
• Previous automotive distributor, OEM, or dealer experience is preferred.
• UAE or GCC experience is an advantage.
• Strong analytical thinking, problem-solving, organization, and stakeholder management skills.