We are seeking a Mobile App Product Owner to drive the delivery and continuous improvement of our mobile applications (iOS/Android). This hybrid Product Owner/Business Analyst role bridges business needs, user experience, and engineering execution—translating strategy into a prioritized backlog, defining clear requirements, and ensuring high-quality outcomes through iterative delivery. You will collaborate closely with design, engineering, QA, analytics, operations, and business stakeholders to deliver features that enhance customer experience and improve business performance.
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Key Responsibilities:
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Product Ownership & Agile Delivery
- Own and manage the mobile app backlog, ensuring items are clearly defined, prioritized, and ready for development.
- Define and communicate product goals, roadmap inputs, and sprint objectives aligned to business outcomes.
- Write high-quality user stories, acceptance criteria, and supporting artifacts (wireframes, process flows, edge cases).
- Lead backlog refinement, sprint planning support, and clarify requirements during delivery.
- Partner with engineering to balance scope, timeline, quality, and technical constraints.
- Facilitate stakeholder alignment and manage trade-offs with transparency and structure.
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Business Analysis & Requirements Management
- Elicit, analyze, and document requirements using interviews, workshops, journey mapping, and data review.
- Translate business goals into functional and non-functional requirements (performance, security, accessibility).
- Define end-to-end flows across mobile app, APIs, authentication, payments, notifications, and analytics tracking.
- Maintain requirements traceability and ensure delivered functionality matches intent.
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Customer Experience & UX Collaboration
- Collaborate with UX/UI to shape user journeys, prototypes, and interaction patterns.
- Ensure experiences are consistent across platforms (iOS/Android) while respecting native design conventions.
- Advocate for accessibility, usability, and clarity across key user tasks.
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Quality, Release & Operational Readiness
- Support QA with test scenarios, edge cases, and defect triage; ensure release readiness.
- Coordinate UAT and stakeholder sign-offs where applicable.
- Monitor post-release performance, customer feedback, and app store reviews; drive continuous improvements.
- Contribute to incident analysis and remediation planning for production issues.
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Data & Performance
- Define success metrics (e.g., conversion, engagement, retention, crash-free sessions) for features and releases.
- Work with analytics teams to ensure proper event tracking, dashboards, and insights generation.
- Use data to validate hypotheses, measure impact, and inform backlog priorities.
Core Deliverables:
- Well-prioritized backlog, sprint-ready user stories
- Business requirements documentation (as needed)
- User journey maps, process flows, and functional specs
- Acceptance criteria, test scenarios, release notes inputs
- KPI definitions, tracking requirements, and feature outcomes reporting
Required Skills & Experience:
- 3–7+ years experience as a Product Owner, Business Analyst, or hybrid PO/BA role with mobile apps.
- Strong knowledge of Agile/Scrum delivery and backlog management.
- Proven ability to write clear user stories and acceptance criteria.
- Experience working with cross-functional teams (engineering, design, QA, analytics).
- Strong stakeholder management and communication skills—able to simplify complexity.
- Analytical mindset with comfort using data to make decisions.
Nice-to-Have:
- Experience with mobile platform capabilities: deep links, push notifications, in-app messaging, biometrics, offline mode.
- Experience in regulated or high-availability environments (security, privacy, payments, identity).
