We are looking for a Modern Workplace Solutioning Lead who can engage confidently with CIOs, CTOs, CHROs, and other senior executives to understand workplace transformation challenges, shape business-led managed services solutions, and support strategic pursuits. This role is not primarily focused on a single technology or Microsoft product; it requires a broad understanding of the end-to-end Modern Workplace portfolio, strong consulting and solutioning capabilities, and the ability to translate technology into measurable business outcomes.
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Key Responsibilities
- Engage with C-suite executives and senior client stakeholders to understand their workplace strategy, business priorities, employee experience challenges, operational constraints, and transformation objectives.
- Lead Modern Workplace solutioning and consulting engagements, translating client business challenges into compelling, outcome-driven managed services solutions.
- Develop and articulate end-to-end Modern Workplace strategies covering technology, service delivery, operating models, transformation, governance, commercials, and continuous improvement.
- Shape solutions around business outcomes, employee experience, productivity, cost optimization, operational resilience, security, and user satisfaction, rather than focusing solely on technology features or configurations.
- Collaborate with delivery teams to ensure that proposed solutions are commercially viable, operationally deliverable, scalable, and aligned with client expectations.
Required Experience & Skills
- Significant experience in Modern Workplace consulting, solutioning, presales, managed services, workplace transformation, or IT outsourcing.
- Strong experience engaging with CIOs, CTOs, CHROs, IT Directors, and other senior client stakeholders.
- Proven ability to create and shape opportunities, influence client strategy, and contribute to pipeline development.
- Experience developing RFP/RFI responses, proposals, solution designs, executive presentations, business cases, and commercial propositions.
- Strong understanding of employee experience, DEX, XLAs, automation, AI, security, identity, collaboration, endpoint management, and modern workplace architectures.
Work Conditions
At the company, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
