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Monitoring Tools Lead

Unlock employer Riyadh, Saudi Arabia Posted: 25 Nov 2025

Financial

  • Estimate: $90k - $120k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

We are looking for an experienced Monitoring Lead / Subject Matter Expert (SME) to design, manage, and evolve our enterprise monitoring strategy using OpenText Tools (OBM, APM, SiteScope, OO & NNMi), Dynatrace, and SolarWinds. The candidate will be responsible for driving observability practices, managing a monitoring team, and ensuring high service availability for critical business applications and infrastructure.

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Key Responsibilities:

  • Define and implement the enterprise monitoring and observability strategy.
  • Lead and mentor L1/L2 and mid-level support teams.
  • Oversee monitoring design, integrations, and tool enhancements across OBM, Dynatrace, and SolarWinds.
  • Collaborate with architects, DevOps, and application teams to implement full-stack observability solutions.
  • Drive automation, self-healing, and AI/ML-based predictive monitoring initiatives.
  • Present monitoring health, trends, and improvements to senior stakeholders.
  • Ensure compliance with ITIL processes, SLAs, and audit requirements.
  • Plan capacity, scalability, and roadmap for monitoring tools and practices.
  • Expertise in designing and scaling monitoring with HP Sitescope across enterprise environments.
  • Strong experience in integrating HP Operations Orchestration (OO) with monitoring tools for end-to-end automation.
  • Ownership of HP Service Manager (SM) and Service Portal, ensuring process compliance, SLA adherence, and reporting to leadership.

Required Skills:

  • Expertise in OBM (event/incident correlation), Dynatrace (APM, RUM, synthetic monitoring), and SolarWinds (NPM, SAM, DB monitoring).
  • Strong understanding of enterprise IT landscapes - cloud (AWS/Azure/GCP), on-prem, hybrid infrastructures.
  • Proven leadership and team management experience.
  • Experience with observability practices - logs, metrics, traces, distributed monitoring.
  • Strong stakeholder management and communication skills.

Experience:

  • 7+ years in IT monitoring/observability, with at least 2-3 years in a leadership role.

At the company, we value strong connections and community as key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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