About the Role
The Mortgage Advisor helps buyers secure home finance quickly, facilitating the conversion of reservations into completed sales. As the in-house finance expert for the sales team and clients, the Mortgage Advisor will assess buyers' eligibility, match them with suitable UAE bank products, and manage each application from pre-approval to mortgage registration and handover.
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Key Responsibilities
Client Advisory
- Meet with buyers (residents, non-residents, and HNW clients) to assess income, eligibility, and financing needs.
- Explain mortgage options, rates, fees, loan-to-value limits, and the buying process in clear terms.
- Prepare and submit complete applications, following up with banks until final offer letters are issued.
Bank and Partner Relationships
- Build and maintain a panel of UAE bank and lender relationships, including private banking desks for HNW clients.
- Negotiate competitive rates and processing timelines for buyers.
- Coordinate valuations, liability letters, NOCs, and mortgage registration with banks, developers, and the Dubai Land Department process.
Sales Support
- Collaborate with the sales team and brokers to pre-qualify buyers early and keep deals progressing.
- Attend sales gallery appointments, launches, and roadshows to advise prospects on finance.
- Identify and flag finance risks on reservations early to enable sales actions.
Compliance and Reporting
- Collect and verify client documents in line with internal policies, bank requirements, and anti-money-laundering (KYC) rules.
- Maintain up-to-date records in the CRM, including status, bank, loan amount, and expected completion date.
- Report weekly on the mortgage pipeline, approvals, declines, and conversion rates to the VP – Sales.
Essential Requirements
- Bachelor's degree in finance, banking, business, or a related field.
- 4+ years of experience as a mortgage advisor or consultant in the UAE, with a bank, mortgage brokerage, or developer.
- Strong working relationships with UAE retail and private banks.
- Comprehensive knowledge of UAE mortgage rules for residents and non-residents, including off-plan and ready property.
- Proven track record of closing a high volume of mortgage cases to completion.
- Excellent verbal and written communication skills in English.
- Valid UAE driving license.
Preferred Qualifications
- Experience with luxury or off-plan developer sales.
- Experience advising HNW and international buyers.
- Proficiency in Arabic, Russian, or another language commonly spoken among Dubai property buyers.
- Relevant UAE registration or certification for mortgage advisory, where applicable.
- CRM experience, preferably with Salesforce.
Skills
- Clear communicator capable of explaining finance concepts simply to clients and the sales team.
- Organized and detail-focused, with the ability to manage multiple cases simultaneously.
- Discreet, demonstrating strong integrity in handling client financial information.