Mortgage Partnership Manager

About
The main objective of the role is to increase mortgage business by empaneling more developers and building and maintaining partnerships.

Purpose of the role

• Source and empanel different developers across the UAE
• Facilitate mortgage sourcing through these developers by building relationships, campaigns, and specific offers
• Review performance of the sourcing
• Manage partnerships with Valuation Companies and Property Management Companies
• Overall management of all third-party relationships

Core Responsibilities
Manage Relationships:

• Maintain and manage existing relationships – Developers, Valuation Companies, etc.
• Identify new relationships based on the bank's strategy and focus and empanel them in coordination with the SVM team
• Work towards building a customer-centric approach in all campaigns and initiatives for these partnerships

Performance Management:

• Regularly review and monitor these relationships
• Highlight any issues and concerns from the relationships
• Manage and monitor the portfolio of mortgage loans
• Build and execute Excel calculators and other models

Campaign Management:

• Enable various offers and campaigns for these partnerships
• Facilitate enabling credit policy changes for customers to foster better partnerships

Process Improvement and Digital Enablement:

• Partner with various consumer banking teams and Customer Experience on process improvement and transformation initiatives
• Keep a close eye on various marketing communications, notifications to customers, and always ensure proper and appropriate value propositions are communicated

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or any related discipline
• Minimum of 8 years of experience in Finance and/or consumer banking products, with at least 3 years in a similar role

Location
Abu Dhabi, Abu Dhabi, United Arab Emirates