About the Role / About the Job
The MRO Training Coordinator leads the fulfillment of MRO shop training obligations to customers globally. This role interfaces directly with customers and other organizations to develop and ensure execution of training programs, including curriculum development, proposal execution, asset management, training delivery, and customer invoicing. This position is vital for the development of the external MRO landscape for the company and CFM engines.
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Role Overview
- Act as the primary focal point to interface with customers and internal personnel on MRO training requests.
- Manage the overall schedule of customer MRO training commitments and the company and CFM training assets (engines/modules/piece parts).
- Develop training course curriculum – both standardized offerings and customized in support of customer campaigns – and execute customer training proposals.
- Conduct portions of disassembly/assembly training offerings at customer locations and coordinate across the company shop network to align trainer assignments with other customer requests.
- Issue training attendance documentation and invoices to customers.
- Assist the MRO Programs team with training program development for shop set-up and consultancy projects.
- Travel to customer, the company, and partner facilities as necessary to conduct or oversee training and to enhance expertise.
Required Qualifications
- Prior experience in aircraft engine disassembly/assembly on LEAP or GEnx products.
- Prior experience in training others on engine disassembly/assembly.
- Established project management skills.
- Computer literate with a working knowledge of word processing and email management.
- For roles outside of the USA: Advanced experience in training. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
- For roles in the USA: Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Desired Characteristics
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, and execute programs.
Additional Information
- Relocation Assistance Provided: No
At the company, we are dedicated to a future of safe and sustainable flight and believe in our talented people to make it happen. You will have the opportunity to work on exciting projects alongside smart and collaborative individuals. Together, we will drive a new era of growth in aerospace and defense.
