Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that delivers functional and technical Enterprise Resource Planning (ERP) solution sustainment to drive continuous NetSuite improvement and value. As a senior delivery manager, you will gain a thorough understanding of your assigned customers’ strategies, challenges, and long- and short-term goals. You will consult with and provide advice and guidance to your customers on how to unlock value from their NetSuite Solutions, acting as an extension of their own team. Your responsibilities will include identifying and delivering functional improvements for your assigned customers’ NetSuite solutions, as well as collaborating with engagement team members including Engagement Managers, Technical Consultants, Solution Architects, and Support teams to ensure the delivery of priority change initiatives. You will work across a variety of customers, ranging from those with newly implemented solutions to large, multi-national strategic accounts.
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Location: DUBAI, United Arab Emirates
Work Conditions
- Competitive salary with exciting benefits
- Flexible and remote working options
- Learning and development opportunities
- Employee Assistance Program for mental health support
- Inclusive culture that celebrates diversity
- Core benefits such as medical, life insurance, and retirement planning
