About the Role
The Network Administrator I GBS will set up, operate, maintain, and provide technical support for the Global Broadcast Service (GBS) suite in support of the United States Army Central (USARCENT) and Combined Joint Task Force (CJTF). This position provides "in the field" support on the GBS system to USARCENT, assisting project managers, Communication Electronic Command representatives, and other technicians in the maintenance, troubleshooting, and deployment of the GBS system.
Personnel must exhibit sound judgment and maturity to interact with senior officers, NCOs, and DOD civilians, and the ability to work in a team environment is paramount. Technicians may be subject to deployments throughout the Area of Responsibility (AOR) as required.
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Benefits
- Company-paid housing and transportation
- Completion bonus
- Tuition reimbursement program
- Candidates must satisfy all host country requirements, including obtaining and maintaining a host nation visa and driver’s license to be qualified for this position.
Responsibilities
- Transport, set up, and take down the GBS receive equipment suite.
- Provide technical assistance on the GBS suite to military and civilian component staff.
- Program and operate the GBS Remote Broadcast Manager (RBM) and Joint Internet Protocol Modem (JIPM).
- Use GBS User Specific (GUS) communication software to control and monitor satellite information.
- Set and modify TCP/IP parameters on all GBS-specific equipment.
- Resolve customer interface/user issues.
- Build, install, troubleshoot, and repair Ethernet cables.
- Configure and maintain network switches and firewalls used by the GBS suite.
- Connect the GBS suite to standalone NIPR and SIPR computers.
- Troubleshoot, identify, and resolve satellite communication issues.
- Report on GBS outages according to Vectrus/USANEC-A guidelines.
- Program and connect Set Top Box (STB) to user video displays.
- Program and operate the KG-250 encryption device.
- Perform other duties and assignments as assigned.
Qualifications
- Security Clearance:
- Requires an active Secret Clearance.
- Education / Certifications:
- Associate Degree in Information Technology (IT) or a related field is preferred.
- One year of related experience may be substituted for one year of education if a degree is required.
- Requires adherence to DoD 8570.01M, maintaining at least one baseline certification and one computing environment (CE) certification.
- Authorized baseline certifications include:
- Cisco: CCNA: Certified Network Associate - Security
- Cisco: CCNP: Certified Network Professional - Security
- CompTIA: CASP+ ce, CySA+ ce, Security+ ce
- GIAC: GCED, GCIH, GICSP, GSEC
- ISACA: CISA
- ISC2: CISSP (or Associate), SSCP
- Authorized computing environment (CE) certifications include:
- Cisco: CC-DN-P, CCIE in various specializations, CCNA, CCNP in various specializations.
- Experience:
- Requires two years of experience in a networking environment.
- Experience with a customer service-oriented company.
- Skills & Technology Used:
- Proficiency in using desktop or laptop computers, Microsoft productivity software, and email client software.
- Proficiency in satellite system operations, IP routing, and Cisco IOS.
Working Environment
- The work environment will be 95% indoors and 5% outdoors, with outdoor temperatures potentially exceeding 100°F.
- Candidates must be capable of physically withstanding extreme heat.
Physical Requirements
- Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs.
- Must be capable of wearing Personal Protective Equipment (PPE) including a helmet and plated vest, which can weigh 25 to 40 lbs, for extended periods of time.
Commitment to Diversity
We are committed to equal employment opportunity, including protection for veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills.
