About the Role
The Network Administrator II serves as a senior technical resource and team lead responsible for the administration, maintenance, monitoring, and security of enterprise LAN, WAN, VoIP, wireless, and encryption network services. The position provides advanced troubleshooting support, oversees network operations and service delivery, and advises military and civilian customers on enterprise information technology solutions.
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The Network Administrator II supports network development initiatives, coordinates maintenance activities, and ensures the availability, reliability, and security of network infrastructure. This position applies advanced knowledge of routing, switching, network management, and cybersecurity principles to diagnose and resolve complex network issues while maintaining compliance with applicable security requirements.
Reporting to the NOC Chief Watch Officer, the Network Administrator II provides technical guidance and mentorship to junior Network Administrators, coordinates operational activities across supported sites, and serves as a primary escalation point for network outages, incidents, and anomalies. The incumbent is responsible for ensuring timely reporting, coordination, and resolution of network events while collaborating with internal and external stakeholders to maintain mission-essential communications services. Program: OMDAC-SWACA.
This position offers company-paid housing and transportation, a completion bonus, and tuition reimbursement program!
You must satisfy all host country requirements to legally work in the host country, including but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license to be qualified for this position.
Responsibilities
- Oversee the operation, maintenance, and sustainment of VoIP systems, network switches, routers, wireless infrastructure, and HAIPE encryption devices.
- Monitor and maintain the availability, reliability, and performance of LAN, WAN, and wireless network services.
- Implement, administer, configure, and troubleshoot network infrastructure devices, including routers, switches, firewalls, wireless access points, and encryption devices.
- Ensure network outages, incidents, and corrective actions are accurately reported to the NOC Service Desk and Watch Officer, and provide timely status updates until resolution.
- Resolve customer and user network connectivity, performance, and service-related issues.
- Administer and maintain VLAN architecture, segmentation, and associated network configurations.
- Configure, manage, and troubleshoot Access Control Lists (ACLs) and related network security controls.
- Utilize SolarWinds, Spectrum, GemOne, Chimera, and other approved network management tools to monitor, administer, and optimize network operations.
- Plan, support, and execute network development, modernization, expansion, and infrastructure improvement initiatives.
- Apply advanced knowledge of subnetting, routing, switching, and Cisco IOS to support network operations and mentor Network Administrator I personnel.
- Enforce network security requirements, including DISA STIG compliance, cybersecurity best practices, and vulnerability mitigation measures.
- Provide advanced technical support and guidance to subordinate work sites, Network Administrators, and supported customers.
- Perform disaster recovery operations, system restoration activities, and data backup procedures as required.
- Configure, manage, and troubleshoot firewall, VoIP, and network security implementations.
- Support the design, configuration, testing, and implementation of new network solutions and infrastructure enhancements.
- Perform other duties and assignments as assigned.
Qualifications
Security Clearance:
- The position requires an active Secret clearance.
Education/Certifications:
- A Bachelor’s Degree in Information Technology (IT), Computer Science, Network Engineering, Cybersecurity, or a related field is preferred.
- Candidates are required to adhere to DoD 8570.01M and maintain at least one (1) Baseline certification and one (1) Computing Environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
- Authorized certifications for this job title include:
Baseline:
- Cisco: CCNA: Certified Network Associate - Security
- Cisco: CCNP: Certified Network Professional - Security
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: CySA+ ce: Cybersecurity Analyst
- CompTIA: Security+ ce
- CompTIA: SecurityX ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler
- GIAC: GICSP: Industrial Cyber Security Professional
- GIAC: GSEC: Security Essentials
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- ISC2: SSCP: Systems Security Certified Practitioner.
Computing Environment (CE):
- Cisco: CC-DN-P: DevNet Professional
- Cisco: CCIE: Certified Internetwork Expert - Collaboration
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Infrastructure
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Wireless
- Cisco: CCIE: Certified Internetwork Expert - Routing & Switching
- Cisco: CCIE: Certified Internetwork Expert - Security
- Cisco: CCIE: Certified Internetwork Expert - Service Provider
- Cisco: CCNA: Certified Network Associate
- Cisco: CCNA: Certified Network Associate - Routing and Switching
- Cisco: CCNA: Certified Network Associate - Security
- Cisco: CCNA: Certified Network Associate: Service Provider
- Cisco: CCNP: Certified Network Professional - Security
- Cisco: CCNP: Certified Network Professional - Collaboration
- Cisco: CCNP: Certified Network Professional - Enterprise
- Cisco: CCNP: Certified Network Professional - Routing & Switching
- Cisco: CCNP: Certified Network Professional - Service Provider
Experience:
- The Network Administrator II must have at least five (5) years of progressively responsible experience administering enterprise network infrastructure, including routing, switching, wireless technologies, and network security. Experience supporting a Network Operations Center (NOC) environment or higher tier enterprise support organization is strongly preferred.
- Experience with a customer service-oriented company.
Skills & Technology Used:
- Advanced understanding of TCP/IP networking principles.
- Experience configuring and troubleshooting Cisco routing and switching platforms.
- Knowledge of VLANs, ACLs, network segmentation, and enterprise network security practices.
- Experience utilizing network monitoring and management tools such as SolarWinds, Spectrum, GemOne, or similar platforms.
- Ability to analyze network performance metrics and recommend corrective actions.
- Strong written and verbal communication skills.
Working Environment:
- The work environment will be 95% indoors and 5% outdoors.
- The outdoor work environment may exceed temperatures of 100° F. The candidate must be able to physically withstand extreme heat.
Physical Activities:
- Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs.
- Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40 lbs, for extended periods of time.
Equal Employment Opportunity Statement
At the company, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.