Our subsidiary (SOOR) is seeking a Network & Collaboration Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services.
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Key Responsibilities
- Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure.
- Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance.
- Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms.
- Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation.
- Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways.
- Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services.
- Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability.
- Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades.
- Develop and maintain network diagrams, documentation, operational procedures, and technical standards.
- Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions.
- Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments.
Additional Responsibilities (Account Growth & Commercial Support)
- Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions.
- Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention.
- Collaborate with the sales team to support new business opportunities.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 5 years of experience in IT projects.
- Familiarity with project management methodologies.
- Proficiency in project tracking tools.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Strong attention to detail and follow-through.
- Fluent in English (spoken and written).
Work Conditions
Job Location: HQ
Location: Riyadh, Saudi Arabia
