Network Engineer

About the Job
Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised food and beverage brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has become one of the greatest success stories in the food tech space, having raised $415 million in Series C funding and achieving Unicorn status.

Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), optimizing cloud kitchen operations in real time. As part of its growth roadmap, the company emphasizes technological innovation, data science, artificial intelligence, and robotics to continue reinventing the food industry. With over 6,000 employees, Kitopi operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.

What You'll Do

• Manage and maintain network components such as Firewalls, Switches, Wi-Fi Access Points (AP), VPNs, and SD-WAN solutions from various vendors.
• Work extensively with Next Generation Firewalls, particularly FortiGate, at the FCP level.
• Perform upgrades and downgrades of network components, ensuring optimal performance.
• Utilize strong skills in Unifi AP solutions.
• Handle protocols such as TCP/IP, SNMP, 802.1Q, STP, SSLVPN, IPSEC, L2TP, LDAP, and RADIUS.
• Use Fortinet products, including FortiManager, FortiAnalyzer, FortiSwitch, and FortiAP.
• Manage VOIP solutions with a preference for candidates with Genesis expertise.
• Administer Windows and Linux-based servers.
• Manage cloud-based systems on an administrative level (AWS and Azure).
• Create, read, and comprehend technical documentation for delivered solutions.
• Experience in automation tasks (any programming language).
• Conduct physical work in data centers.
• Ensure compliance with security standards related to networking.

What Are We Looking For?

• Minimum of 3 years in network security and management.
• B.Sc. or comparable education in Information Technology or Information Security, or related experience.
• Proficient in Next Generation Firewalls, particularly FortiGate.
• Hands-on experience with network components, protocols, and cloud-based systems.
• Strong skills in Unifi AP solutions.
• Experience with Fortinet products.
• VOIP solutions management.
• Server administration (Windows and Linux).
• Familiarity with networking security standards.
• Strong communication and relationship-building skills across all organizational levels.
• Comfortable working in a complex international environment.
• Eager to learn and develop both personally and technically.
• Collaborative team player with effective cross-functional teamwork skills.
• Strong presentation skills for communicating technical projects.
• Proficient in English (oral and written).

Benefits

• Extensive learning opportunities with hard and soft skill training.
• Customized workshops run by the Kitopi Academy.
• An inclusive, international, and diverse work environment.
• Flexibility to work from anywhere, including international locations.
• Access to nutritionists.
• No dress code (terms and conditions apply).
• Team activities and social events.
• Inclusive private health insurance.
• Up to 50% discount on Kitopi brands.
• Annual leave as per company policy.
• Flexible working hours supporting work-life balance.
• Wellness spaces designed for mothers.
• Monthly well-being programs and informative webinars.

Recruitment Process and Timeline

• Apply by submitting your profile for review. If matched, a recruiter will reach out to schedule a meeting.
• Shortlisted candidates will meet with hiring managers, possibly going through 2-3 interview rounds, which may include case studies or coding sessions.
• Offers will be communicated upon successful completion of the interviews, typically within 2-3 weeks.

At Kitopi, we empower you to be the best version of yourself. We are an equal-opportunity employer celebrating diverse backgrounds and talents in our global workforce.