About the Role
Operate and support the entity's network and connectivity services, including local and wide-area networks, routing, switching, wireless, firewalls, and secure connectivity. This role provides onsite coordination for physical dependencies, service providers, and critical network incidents.
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Key Responsibilities
- Administer LAN, WAN, routing, switching, wireless, VPN, and network-security components within the approved scope.
- Monitor network health, capacity, and availability, responding to alerts, incidents, and performance degradation.
- Troubleshoot connectivity across offices, data centers, hosted environments, and approved external services.
- Coordinate approved changes with the entity, telecom providers, TDRA, and other relevant parties.
- Maintain network diagrams, IP plans, configuration baselines, inventories, backups, and operational runbooks.
- Support firewall-rule, segmentation, and secure-connectivity activities in coordination with cybersecurity.
- Contribute to resilience, capacity, failover, and disaster-recovery testing.
- Participate in agreed on-call coverage for critical network incidents.
Requirements
Minimum Experience and Qualifications
- Minimum 4 years of enterprise network engineering experience.
- Strong knowledge of routing, switching, TCP/IP, wireless, VPN, firewalls, and network monitoring.
- CCNP or equivalent professional-level certification preferred; CCIE is an advantage.
- Relevant Fortinet, Palo Alto, or equivalent security-platform experience preferred.
- Strong incident troubleshooting and technical documentation capability.
Preferred Profile
- Previous experience supporting UAE government or multi-site environments.
- Working knowledge of TDRA connectivity, hosting, and approval processes.
- Experience coordinating with telecom providers and federal/shared infrastructure services.
Expected Contribution
- Connectivity incidents are restored and escalated within the confirmed service targets.
- Configurations, diagrams, and network inventories remain current and recoverable.
- Changes are implemented with approved plans, validation, and rollback controls.
- Capacity and resilience risks are identified before they affect service.
