Network & Infrastructure Engineer

About the Role
Implements, maintains and troubleshoots network and infrastructure services to ensure secure, stable and available connectivity, systems and end-user services.

Key Responsibilities

• Configure, monitor and maintain network services including routing, switching, wireless, WAN/SD-WAN, VPN and firewalls.
• Administer and troubleshoot servers, virtualization, storage, backup, directory services and related infrastructure within the agreed scope.
• Monitor performance, availability and capacity; investigate incidents and implement preventative improvements.
• Support infrastructure changes, upgrades, installations, migrations, patching and lifecycle management.
• Maintain network diagrams, configurations, asset records, technical documentation and operational procedures.
• Apply access controls, hardening, backup and recovery practices in coordination with cybersecurity and IT teams; participate in an on-call rota if required.

Requirements

Essential Requirements

• Hands-on experience with enterprise networking and infrastructure technologies relevant to Cisco networking, Fortinet firewalls and Microsoft infrastructure; equivalent enterprise platforms acceptable.
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, firewalls and VPNs, as applicable to the role.
• Experience with Windows Server, Linux, VMware/Hyper-V, enterprise storage, Veeam backup and Active Directory.
• Strong troubleshooting, documentation, change-management and incident-handling skills.
• Ability to work within security, access-control and service-management procedures.

Preferred / Additional Qualifications

• Relevant certifications such as CCNA or CCNP; Microsoft and VMware certifications desirable.
• Experience with monitoring, configuration management, disaster recovery and ITSM tools.