About the role
Join a company that is pushing the boundaries of what is possible. As a Networking Technical Services Specialist, you will design, implement, and support enterprise networking and security solutions for clients. This role combines hands-on technical delivery with customer engagement, complex troubleshooting, and leadership across infrastructure transformation projects.
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Key responsibilities:
- Design, deploy, and support LAN, WAN, wireless, SD-WAN, data center, cloud connectivity, and security solutions.
- Lead customer implementations, migrations, upgrades, and optimization projects, minimizing business disruption.
- Configure and troubleshoot Cisco, Palo Alto, Fortinet, Aruba, and F5 technologies; support privileged access management (PAM) solutions where required.
- Conduct infrastructure assessments, health checks, and gap analyses, and recommend practical improvements.
- Investigate critical incidents, perform root cause analysis, and coordinate vendor escalations.
- Contribute to high-level and low-level designs, migration and rollback plans, implementation procedures, and operational documentation.
- Support high-availability and disaster recovery requirements while meeting customer security and governance standards.
- Deliver technical workshops and knowledge transfer, mentor junior engineers, and act as an escalation point for assigned technologies.
To thrive in this role, you need to have:
- Strong expertise in Cisco enterprise networking, including routing and switching, wireless, SD-WAN, and data center technologies. Knowledge of BGP, OSPF, MPLS, VRF, VXLAN, and related protocols is important.
- Hands-on experience with Palo Alto and Fortinet firewalls, security policies, VPNs, and threat prevention.
- Experience with Aruba wired and wireless networking, including access control, and F5 BIG-IP application delivery and web application security.
- An understanding of network access control, high availability, cloud networking, and security. PAM experience with platforms such as CyberArk, BeyondTrust, or Delinea is advantageous.
- Strong troubleshooting, customer engagement, documentation, and stakeholder management skills, with the ability to lead technical discussions and guide junior engineers.
- Exposure to automation, scripting, or infrastructure-as-code tools is advantageous.
Academic Qualification and certifications:
- Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering, or a related field.
- Mandatory: Relevant vendor certification in networking or security.
- Preferred: Certifications such as CCNP or CCIE; PCNSA or PCNSE; Fortinet FCP, FCSS or FCX; Aruba professional-level certifications; or F5 BIG-IP certifications. Relevant PAM, cloud, security, or ITIL certifications are advantageous.
Required experience:
- 8–12 years of experience in enterprise networking and security environments.
- At least five years of hands-on experience with Cisco enterprise networking, five years with Palo Alto NGFW, and five years with Fortinet security solutions.
- Three to five years of experience with Aruba wired and wireless infrastructure and F5 BIG-IP application delivery solutions.
- At least three years of experience with PAM solutions.
- Proven delivery of large-scale network transformation, migration, and security projects, including support for mission-critical data center or cloud environments.
- Experience in a customer-facing technical role, preparing designs and implementation documentation, managing escalations, and leading technical delivery. Systems integrator experience is preferred.
Workplace type:
Hybrid Working
Equal Opportunity Employer
The company is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
