Observability Architect

Penta Consulting, a technology service provider and leading outsourced partner, is seeking an experienced Observability Architect to support one of our key clients in Saudi Arabia.

Key Responsibilities:

• Design and implement observability architecture covering logs, metrics, traces, events, synthetic, and RUM.
• Architect telemetry pipelines integrating Dynatrace, Splunk, BMC TSOM/MainView, and SolarWinds.
• Enable event correlation, noise reduction, and automated incident triage through ServiceNow.
• Support AIOps features such as root cause analysis and predictive alerting.
• Define KPIs, dashboards, and service reliability metrics (SLOs/SLIs).
• Ensure telemetry aligns with CMDB and supports service modeling.
• Apply data enrichment strategies for business-impact-driven observability.

Key Requirements:

• 8–12 years of experience in observability, enterprise monitoring, or AIOps architecture.
• Proven experience delivering AIOps solutions in large, hybrid environments.
• Hands-on expertise with Dynatrace, Splunk, BMC (TSOM/MainView), SolarWinds, and Grafana.
• Strong knowledge of OpenTelemetry and AI/ML-based observability patterns.
• Familiarity with ITSM/ITOM integration (especially ServiceNow).
• Certifications in Dynatrace, Splunk, BMC, or ITIL are a strong plus.

If you are a talented Observability Architect ready for your next challenge, apply now!
Work conditions: On-site, Contract
Location: Riyadh, Saudi Arabia