Observability Engineer

About the Job: Penta Consulting is a technology service provider and a leading outsourced partner focused on delivering professional and managed solutions across EMEA. We are seeking an Observability Engineer to drive enterprise-wide implementations and deliver significant business impact through intelligent observability.

Key Responsibilities:

• Architect and govern the strategic blueprint for AppDynamics across the enterprise.
• Define and enforce best practices for application monitoring and performance analytics.
• Integrate AppDynamics into core operational processes, including incident management and CI/CD pipelines.
• Conduct root cause analyses of performance and stability issues, providing actionable insights.
• Champion AppDynamics capabilities, including mobile/browser real user monitoring and advanced analytics.
• Collaborate with technical and executive stakeholders to translate complex concepts into clear value.
• Guide customers through discovery, requirements gathering, and successful adoption of solutions.

Qualifications:

• Deep technical fluency in at least one core language (Java, .Net, NodeJS, PHP).
• Strong understanding of modern application architectures and distributed systems.
• Proven experience with the AppDynamics platform in enterprise environments.
• ACIP certification (required); ITIL certification is a plus.
• Excellent communication and presentation skills across all levels.
• Passion for solving complex problems and ensuring customer success.
• Proficiency in English; Arabic language skills are a strong advantage.