About the Job:
Penta Consulting is a technology service provider and a leading outsourced partner focused on delivering professional and managed solutions across EMEA. We are seeking an Observability Engineer to drive enterprise-wide implementations and deliver significant business impact through intelligent observability.
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Key Responsibilities:
- Architect and govern the strategic blueprint for AppDynamics across the enterprise.
- Define and enforce best practices for application monitoring and performance analytics.
- Integrate AppDynamics into core operational processes, including incident management and CI/CD pipelines.
- Conduct root cause analyses of performance and stability issues, providing actionable insights.
- Champion AppDynamics capabilities, including mobile/browser real user monitoring and advanced analytics.
- Collaborate with technical and executive stakeholders to translate complex concepts into clear value.
- Guide customers through discovery, requirements gathering, and successful adoption of solutions.
Qualifications:
- Deep technical fluency in at least one core language (Java, .Net, NodeJS, PHP).
- Strong understanding of modern application architectures and distributed systems.
- Proven experience with the AppDynamics platform in enterprise environments.
- ACIP certification (required); ITIL certification is a plus.
- Excellent communication and presentation skills across all levels.
- Passion for solving complex problems and ensuring customer success.
- Proficiency in English; Arabic language skills are a strong advantage.
