OCN Monitor/Escort Lead Dispatcher

As the OCN Monitor/Escort Lead Dispatcher, you will provide supervision and day-to-day task management of a team of up to 20 Escorts under the oversight of the Site Manager (SM) and Assistant Site Manager (ASM). Your role will require a detailed knowledge of local missions, site policies, and Standard Operating Procedures (SOPs). Your primary responsibility will be to ensure operational success, maintain a safe workplace, and ensure compliance with site policies and quality standards. You will utilize your experience and problem-solving skills to enhance processes, resolve conflicts, and perform additional duties as assigned, such as acting as a Vehicle Control Officer or In Country Liaison.

ESSENTIAL JOB FUNCTIONS:

• Performs any duties assigned to support the mission.
• Understand the responsibilities of the Escorts thoroughly.
• Ensure that the team of Escorts effectively monitors un-cleared personnel (LN/OCN) and make on-the-spot corrections as required.
• Verify that Escorts log in and out all LN/OCN personnel and perform personnel counts before and after duties.
• Supervise the team to ensure completion of daily tasks and that the work zone is cleared by trained Force Protection personnel.
• Enforce compliance with local base escorting policies within your team.
• Provide training to ensure escorts fully understand and comply with site policies and responsibilities.
• Resolve issues through effective communication professionally and promptly.
• Operate in a fast-paced multi-disciplinary environment, managing competing priorities to meet team goals.
• Exhibit proven supervisory skills, including planning, organizing, directing, and controlling, along with strong decision-making capabilities.
• Utilize strong negotiation and conflict resolution skills for team consensus.
• Communicate effectively with staff at all levels, from LN/OCN personnel to senior executives.
• Maintain contact and accountability using Land Mobile Radios, cell phones, laptops, and other devices.
• Be prepared to work various shifts, including nights, days, and evenings.

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent required.
• Minimum of two (2) years of supervisory experience over ten or more personnel.
• At least two (2) years of prior overseas work experience required.

MINIMUM QUALIFICATIONS:

• US Citizenship required.
• Valid US Passport preferred.
• Physical hard copy of a valid US Driver's License with a clean driving record.
• Ability to meet all current USCENTCOM Deployment Policy requirements as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
• Ability to obtain and maintain a valid Residency Visa for Kuwait.
• Capability to work in extreme environmental conditions including dust and high temperatures.
• Able to endure long hours and exposure to weather and hazardous conditions.

TRAVEL: 100% Deployed Overseas

SECURITY CLEARANCE: NACI/Public Trust