As the OCN Monitor/Escort Lead Dispatcher, you will provide supervision and day-to-day task management of a team of up to 20 Escorts under the oversight of the Site Manager (SM) and Assistant Site Manager (ASM). Your role will require a detailed knowledge of local missions, site policies, and Standard Operating Procedures (SOPs). Your primary responsibility will be to ensure operational success, maintain a safe workplace, and ensure compliance with site policies and quality standards. You will utilize your experience and problem-solving skills to enhance processes, resolve conflicts, and perform additional duties as assigned, such as acting as a Vehicle Control Officer or In Country Liaison.
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ESSENTIAL JOB FUNCTIONS:
- Performs any duties assigned to support the mission.
- Understand the responsibilities of the Escorts thoroughly.
- Ensure that the team of Escorts effectively monitors un-cleared personnel (LN/OCN) and make on-the-spot corrections as required.
- Verify that Escorts log in and out all LN/OCN personnel and perform personnel counts before and after duties.
- Supervise the team to ensure completion of daily tasks and that the work zone is cleared by trained Force Protection personnel.
- Enforce compliance with local base escorting policies within your team.
- Provide training to ensure escorts fully understand and comply with site policies and responsibilities.
- Resolve issues through effective communication professionally and promptly.
- Operate in a fast-paced multi-disciplinary environment, managing competing priorities to meet team goals.
- Exhibit proven supervisory skills, including planning, organizing, directing, and controlling, along with strong decision-making capabilities.
- Utilize strong negotiation and conflict resolution skills for team consensus.
- Communicate effectively with staff at all levels, from LN/OCN personnel to senior executives.
- Maintain contact and accountability using Land Mobile Radios, cell phones, laptops, and other devices.
- Be prepared to work various shifts, including nights, days, and evenings.
EDUCATION & EXPERIENCE:
- High School Diploma or equivalent required.
- Minimum of two (2) years of supervisory experience over ten or more personnel.
- At least two (2) years of prior overseas work experience required.
MINIMUM QUALIFICATIONS:
- US Citizenship required.
- Valid US Passport preferred.
- Physical hard copy of a valid US Driver's License with a clean driving record.
- Ability to meet all current USCENTCOM Deployment Policy requirements as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
- Ability to obtain and maintain a valid Residency Visa for Kuwait.
- Capability to work in extreme environmental conditions including dust and high temperatures.
- Able to endure long hours and exposure to weather and hazardous conditions.
TRAVEL: 100% Deployed Overseas
SECURITY CLEARANCE: NACI/Public Trust
