About the Role
As an On-Site Application Engineer, you will represent the company at a key customer's manufacturing facilities in Jeddah. You will provide hands-on technical support, ensuring optimal performance of adhesive solutions throughout the production process. This role requires a strong technical background, a proactive problem-solving mindset, and the capacity to work closely with cross-functional teams to maintain production efficiency, resolve application challenges, and drive continuous process improvements.
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What You’ll Do
- Maintain a full-time presence at the customer's automotive manufacturing facility in Jeddah, serving as the primary on-site technical representative.
- Provide daily hands-on technical support for automotive adhesive and bonding applications, ensuring optimal product performance and smooth integration into manufacturing processes.
- Monitor adhesive application performance and critical process parameters, including temperature, pressure, dispensing accuracy, curing conditions, and bonding quality to ensure stable and efficient production.
- Identify, investigate, and troubleshoot technical challenges related to adhesive applications, bonding performance, equipment functionality, and manufacturing processes.
- Conduct root cause analysis and coordinate corrective and preventive actions with the customer's technical teams and internal experts to minimize production disruptions.
- Collaborate closely with Production, Quality, Maintenance, and Process Engineering teams to ensure consistent application quality, process reliability, and compliance with automotive manufacturing standards.
- Support adhesive product trials, application validations, process improvements, and the introduction of new bonding technologies within the customer's production lines.
- Act as the key technical liaison between the company and the customer, ensuring effective communication, timely issue resolution, and alignment on technical requirements.
- Build and maintain strong professional relationships with key customer stakeholders, including engineering teams, production supervisors, quality representatives, and plant management.
- Prepare and maintain technical reports, performance assessments, troubleshooting documentation, corrective action plans, and regular project updates for both internal and customer stakeholders.
- Coordinate with Application Engineering, Technical Service, Sales, and Product Development teams to provide technical solutions and support continuous improvement initiatives.
- Ensure adherence to applicable health, safety, environmental, and quality requirements while working within the customer's manufacturing environment.
What Makes You a Good Fit
- Minimum of 2–3 years of hands-on experience in automotive manufacturing, preferably within production, process engineering, application engineering, or technical support.
- Experience working in an automotive manufacturing plant, with a good understanding of production processes, quality standards, and operational requirements.
- Knowledge of industrial adhesives, bonding technologies, surface treatments, or automotive assembly processes is highly desirable.
- Strong technical troubleshooting and root cause analysis skills, with the ability to identify process deviations and implement effective corrective actions.
- Ability to read and interpret technical specifications, engineering drawings, process parameters, and production performance data.
- Familiarity with automotive quality standards, continuous improvement methodologies, and manufacturing best practices.
- Excellent communication, interpersonal, and customer relationship management skills, with the ability to collaborate with cross-functional teams.
- Proactive, hands-on, and solution-oriented mindset, with the ability to work independently in a customer-facing manufacturing environment.
- Willingness to be based full-time at the customer's manufacturing facility in Jeddah, with occasional travel for technical training, meetings, or support at other customer locations.
- Fluent English is required; Arabic is an advantage.
At the company, we value the diversity of our employees, recognizing that it brings strength to our teams. We look for individuals with unique backgrounds, experiences, personalities, and mindsets.
