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Onboarding Intern, Beauty & Wellness

Unlock employer Dubai, United Arab Emirates Direct to Company 1 hour ago · 09 Nov 2026

Financial

  • Estimate: $6k - $12k/yr*
  • Zero income tax location

Accessibility

  • Office Only
  • No Visa Provided

Requirements

  • Experience: Entry Level
  • English: Fluent
  • Arabic: Preferred

Position

About the Role
As a Beauty Onboarding Intern, you’ll play a vital role in transforming signed partners into active, high-performing account holders. Collaborating closely with our Onboarding team, you will assist in the transition from Sales to the go-live phase. This hands-on internship involves setting up outlets, training staff such as receptionists, stylists, and therapists, and ensuring the continued use of the company post-launch. This role is perfect for someone eager to learn how a fast-scaling fintech successfully launches partners while making a visible impact weekly.

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What You'll Own

  • Help take new salons, spas, and clinics from signed to live. Support account setup, system configuration, and launch checklists. Keep Sales, Tech, Integrations, and Account Management informed to prevent any delays.
  • Train salon teams in person and remotely. After shadowing the team, lead training sessions for front desk and floor staff, from receptionists and stylists to therapists, nail technicians, and barbers. Participate in refresher and performance visits once staff members are utilizing the company in their daily routines.
  • Track adoption after go-live. Monitor QR code usage, tipping, and transaction trends at each outlet, identifying underperforming locations early and helping to uncover the reasons behind it.
  • Capture what partners tell you. Gather feedback from salon owners and their teams, and relay this information to Account Management. Assist in turning frequent inquiries into improved training materials and resources.

Who You Are

  • You have a curious mindset, are quick to learn, and comfortable asking questions for clarification.
  • You take ownership of your responsibilities and follow through independently.
  • You are confident in communicating with people, including busy salon teams between appointments.
  • You possess an interest in beauty, wellness, or customer experience, and understand the importance of a smooth checkout process for teams on the floor.
  • You are eager to learn about how payments and fintech operate in a real-world context.

What You'll Need

  • Currently enrolled or a recent graduate (within the last 12 months) in Business, Hospitality, Marketing or a similar field. No prior work experience is necessary; part-time jobs, internships, or customer-facing roles are advantageous.
  • Fluent English.
  • Clear communication skills with the ability to present to small groups confidently.
  • Strong organizational skills, attention to detail, and a basic familiarity with Google Workspace and spreadsheets.
  • A valid UAE residence visa (individual, family, or student sponsorship).

Nice to Have

  • Proficiency in Arabic.
  • Experience working in or with salons, spas, or clinics, or familiarity with booking tools such as Fresha, Phorest, or Zenoti.
  • A genuine interest in payments, fintech, or startups.

What We Offer
• Real ownership over products that influence millions of diners and thousands of restaurants worldwide.
• The chance to tackle challenging issues in payments, hospitality, and customer experience.
• A dynamic environment where innovative ideas quickly turn into reality.
• Close collaboration with experienced operators, builders, and industry experts.
• An opportunity to leave a noticeable impact on one of the fastest-growing restaurant technology companies globally.

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