The Onsite Support Engineer at DXC Technology is responsible for designing, deploying, managing, and changing infrastructure services across various technologies. This includes, but is not limited to, servers, storage, networks, Active Directory, SAP, public and private clouds, datacenter technologies, containers, middleware, databases, and asset management services.
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Responsibilities:
- Provide basic technical support for infrastructure services, addressing issues, and offering assistance.
- Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
- Assist in monitoring and basic troubleshooting of infrastructure systems.
- Collaborate with the team to meet infrastructure needs and support daily operations.
- Help develop infrastructure documentation, including incident logs and records.
- Demonstrate a willingness to learn and grow in a technical role.
- Develop foundational technical skills and knowledge.
- Adhere to established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 3+ years of relevant work experience, with at least 1 year in a similar role.
- Proven experience in infrastructure technology analysis.
- Proficiency in data analysis and a basic understanding of technical concepts.
- A commitment to continuous learning and staying updated on industry knowledge and technology.
Other Qualifications:
- An advanced degree in a relevant field is a plus.
- Relevant certifications such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals are advantageous.
At DXC Technology, we prioritize strong connections and community, fostering an inclusive environment where everyone can thrive. Our work model emphasizes in-person collaboration alongside flexible support for well-being and productivity.
Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: Full-time
