About the Job:
Canonical is a leading provider of open source software and operating systems for the global enterprise and technology markets. Our platform, Ubuntu, is extensively utilized in innovative enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve some of the world's leading public cloud and silicon providers, alongside industry leaders across various sectors.
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We are hiring an Engineering Manager for our BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. As a Cloud Engineering Manager, you will manage the engineers responsible for the day-to-day Managed Service of customer environments, focusing on customer service management, managed services operations, and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical for success.
Role Responsibilities:
- Manage a growing engineering team to optimize the quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team to stakeholders, customers, and external teams
- Ensure team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments globally
- Deliver quality managed services in a consistent, timely manner
What We Are Looking For:
- Bachelor's (or equivalent) degree in a technology field
- Proven professional experience in either software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams
- Proven experience with OpenStack
- Strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration; familiarity with Ubuntu/Debian is a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Willingness to travel to team and company events and customer meetings, approximately 20% or less
Language Requirements:
Strong communication skills are essential; proficiency in English is expected.
What We Offer:
- Competitive compensation that considers geographic location, experience, and performance
- Performance-driven annual bonus or commission
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunities for travel to meet colleagues and attend company events
About Canonical:
Canonical is at the forefront of the global move to open source, publishing the widely used Ubuntu platform that underpins AI, IoT, and cloud computing. We recruit globally and uphold high standards for our team members, fostering a workplace that values diversity and equal opportunity.
