About the job
- At Emirates, our Cyber Defence Operations team is seeking an Operational Engineer Level 2 – Web Application Security to safeguard our online platforms and ensure customer safety.
- Responsibilities include leading and overseeing cybersecurity activities, handling advanced incidents, guiding Level 1 engineers, and providing expertise in troubleshooting scenarios.
- The role involves monitoring and investigating cybersecurity incidents within a 24x7 operation, coordinating with escalation engineers, and ensuring timely resolution within SLAs.
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Key Responsibilities
- Address escalated incidents and service requests.
- Guide Level 1 engineers in troubleshooting.
- Monitor external threat data sources and recommend preventative countermeasures.
- Maintain clear documentation of complex incidents and perform in-depth analysis of cyber threats.
- Assist in creating playbooks and updating the knowledge base repository.
Core Skills Required
- Configuration and Deployment: Proficiency in setting up and deploying WAFs and Network Firewalls.
- Policy Management: Creating and managing security policies to protect against threats.
- Rule Configuration and Monitoring: Configuring and monitoring firewall rules for web application and network traffic.
- Incident Response and Collaboration: Understanding incident response protocols and collaborating with teams to address security events.
- Documentation and Reporting: Maintaining documentation and generating reports for future reference.
Qualifications & Experience
- A degree in Computer Science or related field.
- 3+ years' experience in a cross-functional team.
- GIAC Certified Incident Handler (GCIH) or equivalent certification.
- Knowledge of threat detection, infrastructure protection, identity access management, and enterprise IT cybersecurity operational environment.
- Strong communication skills and ability to triage and escalate effectively.
Salary & Benefits
- Attractive tax-free salary and exclusive travel benefits.
- Discounts on flights and hotel stays.
- More information on employee benefits available on the Emirates website.
