Operational Engineer Level 2 – Platform and Endpoint Security

About the job

• At Emirates, our Cyber Defence Operations team is seeking an Operational Engineer Level 2 – Platform and Endpoint Security to protect our digital airspace by managing and enhancing network security measures.
• The role involves leading and overseeing cybersecurity analysis, monitoring activities, and investigations within a shift, handling advanced incidents, guiding Level 1 engineers, and providing expertise in complex troubleshooting scenarios.
• Responsibilities include addressing escalated incidents and service requests, ensuring timely resolution of issues, maintaining clear documentation, monitoring external threat data sources, performing detailed cyber threat adversary analysis, and more.
• The position is on-site and based on shift rotation within a 24x7 Operation.

What you will do:

• Address escalated incidents and service requests.
• Guide Level 1 engineers in troubleshooting.
• Ensure timely resolution and fulfillment of escalated issues.
• Maintain clear documentation of complex incidents.
• Monitor external threat data sources and conduct detailed analysis of cyber threat adversaries.
• Assist in creating playbooks and updating the knowledge base repository.

Specific knowledge and skills for the role of Operational Engineers Level 2 - Platform and Endpoint Security:

• Configuration and Deployment: Proficiency in setting up and deploying endpoint firewalls, CASB solutions, and mail filtering systems.
• Policy Implementation and Management: Creating and managing security policies for endpoint firewalls, CASB, and mail filtering solutions.
• Monitoring and Basic Analysis: Monitoring logs and traffic generated by endpoint firewalls, CASB, and mail filtering systems.
• Incident Response and Collaboration: Understanding incident response procedures and collaborating with teams.
• Compliance and Reporting: Ensuring configurations and policies align with industry standards and generating reports.

Qualifications & Experience:

• A degree in Computer Science, Information Systems, Engineering, or related field.
• 3+ years of experience in a cross-functional team.
• GIAC Certified Incident Handles (GCIH) or equivalent certification is mandatory.
• Skills in Threat Detection and Response, Infrastructure Protection, Identity, and Enterprise IT Cybersecurity operational environment.
• Clear thinking, effective communication, database and operating system security knowledge.

Salary & Benefits:

• Enjoy an attractive tax-free salary, travel benefits, and exclusive discounts on flights and hotel stays worldwide.
• Find more information about employee benefits and living in Dubai on our website.

Join now and be part of a dynamic team committed to enhancing cybersecurity in the aviation industry.