Operations Lead

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, the company Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery and helps us build and run this new service for our customers, managing 3P Store Operations. You will ensure the company policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback on associates’ performance as a means for achieving or exceeding the company expectations.

Key Responsibilities

• Manage, on a daily basis, end-to-end UTR operations for either one large site or a combination of small sites, supervising store operations.
• Meet customer-facing metrics while maintaining operational and quality targets, upholding the safety and morale of the team reporting to you.
• Drive performance management of your team members and prepare and implement training and development plans for the pickers.
• Work closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conduct 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Stand in for the Area Manager as needed.