About the Role
The Facilities Services Department is seeking a responsible leader to plan, organize, lead, and control departmental activities, ensuring sustainable service delivery in compliance with existing regulations. The role demands a strategic approach to meet annual business unit objectives.
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Job Responsibilities
- Lead the Facilities Services Operations department to achieve departmental objectives, including managing annual property and contract budgets.
- Manage the team to ensure sustained performance through motivation, professional development, coaching, mentoring, and a focus on performance orientation.
- Define the department’s service strategy and manage both internal and external resources to align with company and client commitments.
- Ensure that operations departmental activities meet or exceed the client's technical requirements while adhering to international quality standards.
- Maintain knowledge of Facility Hard and Soft processes alongside operating practices both in the GCC and internationally, assisting the Operations team by providing insights on prevailing codes of practice, regulations, and specifications.
- Review and provide feedback on Facility Management Hard and Soft services solutions and recommendations regarding quality and technical specifications.
- Offer planning input for Facility Management services works, monitoring and coordinating all issues relating to Facility Services Operations with third-party services and contract/procurement team members.
- Proactively identify and highlight potential problems that may impact project works.
- Monitor contractor and subcontractor performance within Operations to ensure adherence to all standards and specifications.
- Oversee Facilities Management Hard Services tenders, including contract awarding, drafting, rollout implementation, performance evaluations, and contract cancellation or renewal.
- Engage with suppliers at the executive level to foster service partner relationships aligned with operational requirements, in collaboration with other departments.
- Develop best practice procedures and leverage company technology to support them.
- Perform additional duties as assigned by the Direct Manager.
Job Requirements
- Bachelor of Science in Engineering, Mechanical, Electrical, or Environmental Management.
- A minimum of 10-15 years in Facilities Services delivery, with at least 5 years in management roles.
- Extensive knowledge of the Facilities Services Industry.
- Familiarity with local market suppliers for relevant services.
- Proficient in writing Standard Operating Procedures.
- Knowledgeable in implementing performance metrics.
- Experience in budget management.
