Operations Manager

Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base? Are you interested in leading the last mile operations for the company Now in Saudi Arabia? Ultra Fast Grocery is looking for a highly experienced operations manager. The successful candidate will manage last-mile operations through multi-channel operations, including Delivery Service Partners and 3rd party carriers.

Key Responsibilities

• Lead a large, complex last-mile network with a hands-on approach.
• Interface and collaborate with various functional teams, ranging from finance, HR, operations, to tech/product.
• Focus on six key areas: Safety, People, Quality, Customer Experience/Speed, Productivity, Costs, and Environment.
• Drive continuous improvement projects to optimize operations and improve productivity.
• Maintain Health and Safety standards and promote an inspiring culture on-site.
• Analyze performance and suggest process improvements for work optimization.
• Write and articulate leadership updates, metrics, and objectives for various performance areas.

Requirements

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of company experience.
• Ability to work a flexible schedule, including weekends, nights, and holidays.

Preferred Qualifications

• 1+ years of experience in performance metrics, process improvement, or lean techniques.

Our inclusive culture empowers employees to deliver the best results for our customers.