About the Role
This position is responsible for managing and coordinating visa processing for overseas candidates, ensuring compliance with legal requirements, and facilitating smooth onboarding processes. The role involves verifying documents, providing guidance to candidates throughout the visa application process, maintaining accurate records, and collaborating closely with recruitment and HR teams to resolve any issues that may arise. The incumbent will also handle commercial visit visas and reimbursements while ensuring effective communication with relevant agencies.
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Key Accountability Areas
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Visa Processing and Candidate Onboarding:
- Assist overseas candidates and coordinate with agencies for visa processing.
- Verify required documents and share them with the relevant agency.
- Provide guidance to candidates on visa procedures and follow up on document preparation.
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Compliance and Documentation:
- Ensure all visa processes comply with legal and regulatory requirements.
- Stay updated on governmental changes from the Saudi Embassy.
- Maintain accurate records of visa details, candidate information, and processing status.
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Communication and Coordination:
- Communicate with agencies to track visa progress and resolve issues.
- Coordinate with the travel team for candidate flight arrangements.
- Develop and maintain strong relationships with candidates and agencies.
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Operational Support:
- Assist with commercial visit visas and candidate reimbursements.
- Collect data from agencies on processing SLAs and candidate expenses.
- Collaborate with recruitment and HR teams to ensure smooth operations.
Role Accountability
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HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
- Have a vision and a plan for career growth and how to achieve it.
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Delivery:
- Perform the planned activities to meet operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide periodic reports detailing the deviation and execution of planned tasks.
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Problem-Solving:
- Solve any related problems that arise and escalate complex operational issues as necessary.
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Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
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Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
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Compliance:
- Comply with relevant policies, procedures, and work instructions.
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Health, Safety, and Environment:
- Ensure compliance with safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
- Bachelor Degree in Business Administration or any relevant field.
Work Experience
- 2 to 4 years of relevant experience.
Technical / Functional Competencies
- Ad Hoc Reporting
- Data Collection
- Employee Records Maintenance
- Spreadsheet Preparation
- Time Recording
