Location: Dubai, UAE
Job Type: Full-Time
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About the Role
We are seeking a detail-oriented Operations Specialist to support business operations through data analysis and reporting. The successful candidate will analyze operational performance, evaluate campaign effectiveness, and provide data-driven insights to improve business efficiency.
Key Responsibilities
- Collect, analyze, and monitor operational data, including campaign performance, user activity, retention, and transaction trends.
- Prepare regular reports and dashboards to support business decisions.
- Evaluate campaign performance, ROI, and user conversion metrics.
- Identify operational issues through data analysis and recommend process improvements.
- Collaborate with the operations, product, and technical teams to develop data-driven strategies.
- Support ongoing optimization of operational performance through actionable insights.
Requirements
- Bachelor's degree or above in Mathematics, Statistics, Computer Science, Data Science, or a related field.
- Minimum 2 years of experience in data analysis, business analytics, or game economy/balancing.
- Strong analytical and problem-solving skills with the ability to interpret complex datasets.
- Advanced proficiency in Microsoft Excel, including formulas, PivotTables, and data modeling.
- Good communication and teamwork skills.
- Fluency in Chinese and English is required.
Preferred Qualifications
- Experience in the online gaming industry, particularly with casino-style or slot-based games.
- Knowledge of probability, statistics, and game economy or balancing principles.
- Experience using Python for data analysis, simulation, or data processing.
- Familiarity with SQL, BI tools, or data visualization platforms is an advantage.
Benefits
- Competitive salary based on experience.
- Career growth and development opportunities.
- Dynamic and collaborative work environment.
