About the Role
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
In this supervisory position, you will be responsible for managing the deployment of manpower according to client requirements. You will develop a deep understanding of the activities your team will undertake on-site and ensure that all procedures, especially regarding safety and health regulations, are strictly followed. Your role is essential in maintaining smooth operations and ensuring client satisfaction by monitoring attendance, managing employee issues, and ensuring compliance with regulations.
Responsibilities
- Be aware of client requirements, manpower types and category, level of knowledge, expected performance, etc.
- Develop a detailed understanding of the types of activities undertaken by employees deployed at client sites.
- Perform a supervisory role for operations and manage the deployment of manpower as per requirements.
- Handle contingencies and arrange immediate replacements for no-shows.
- Understand safety precautions and HSE procedures that clients require employees to abide by and ensure proper orientation on these requirements in commonly spoken languages.
- Coordinate with relevant operational staff including Timekeepers and Transport for timely reporting to duty.
- Maintain deployment status ensuring full attendance.
- Ensure attendance sheets are prepared properly and forwarded to the data entry operator (DEO) within 24 hours and generate daily and weekly performance reports.
- Monitor time & attendance and ensure timely collection for payroll closure.
- Educate employees on the importance of following client safety procedures, working atmosphere, rest areas/timings, and duty timings.
- Keep records of all employee issues and coordinate with Welfare & HR for counseling or issuance of disciplinary letters.
- Perform frontline service recovery if required and escalate problems that cannot be handled.
- Ensure discipline of the staff reporting to you, including documentation of breaks and submission of proper documentation.
- Conduct checks on staff performance to ensure that all PPE is used correctly and take action against non-compliance.
- Ensure that staff adheres to the code of conduct and meets minimum grooming and hygiene standards.
- Conduct regular toolbox talks and quality inspections at the site and ensure workmanship is maintained as per client requirements.
- Understand and implement the company safety policies and procedures as described in the integrated management system (IMS).
- Be accountable and responsible for duties as described in the HSE roles and responsibilities document of IMS.
Qualifications
- Graduate degree.
- Proficiency in MS Office and Oracle.
- Must have 5 years of experience in a supervisory or similar role.
- Excellent communication skills in English and preferably other South Asian languages.
