Operations Supervisor

We’re expanding our team within Amazon Operations! As an Operations Supervisor, you will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers, or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift-related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization

The Ideal Candidate

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example
• Capable of developing expertise in all operational processes
• Able to analyze data, motivate team members to excel, and consistently place the customer at the center of all decision-making
• Willing and able to work weekends and provide overtime support as needed (AM & PM)
• Flexible with scheduling, including night shifts and variable work hours

Location
SAU, Riyadh