The Operations Support Engineer role is part of a one-year TareeGE Operations Program focusing on operational aspects of Heavy Duty Gas Turbines services, with the possibility of extension to one more year. This position is designed to provide hands-on exposure to operational processes, decision-making support for senior leadership, and cross-functional collaboration across safety, quality, delivery, cost, and culture (SQDCC).
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Essential Responsibilities
- Assist with data analysis and repositories for day-to-day reporting needs.
- Maintain a daily record of all outages and track key changes impacting on-time delivery.
- Monitor outage movements and maintain the daily tracker for task updates.
- Support the region with installed base, outages, and ERP data.
- Run various reports, including On Time Delivery and Critical tasks using Python scripts.
- Maintain financials at the outage level after outages are completed.
- Prepare communications to be shared with the region.
- Support other critical processes as needed for Escalations, MOR, and SI&OP.
- Collaborate with the region on demand signal accuracy and validation.
- Monitor key timelines for global critical activities on a day-to-day basis.
- Ensure timely follow-ups with KPI owners and drive positive results.
- Collaborate and partner with functions, stakeholders, and product owners.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Engineering, Data Science, Data Analysis, Artificial Intelligence, Statistics, Mathematics, or related fields from an accredited university or college.
- Proficient in Excel, intermediate skills in Windows and other Office applications, Power BI, and basic VBA/Tableau skills or familiarity with basic programming languages.
- Understanding of basic LLMs (Chat GPT, Claude).
- Strong oral and written communication skills in English.
- In line with the localization requirements of UAE, preference will be given to qualified UAE National talents.
- UAE Nationals holding a Family Book are encouraged to apply.
Desired Characteristics
- Maximum 2 years of experience in data reporting and/or data analysis-based roles.
- Understanding of Chat Agents & AI Workflows.
- Preferred backgrounds include Computer Science/Engineering, Data Science, and related Engineering fields.
- Demonstrated accountability and ownership of tasks with quality and integrity.
- Proven team player, keen to learn and adapt to change.
- Demonstrated project handling and continuous improvement skills.
- Understanding of lean concepts.
- Strong analytical and process skills.
