Operations Team Leader

About the Role
We are looking for an experienced Operations Team Leader to oversee daily warehouse operations at our Central Warehouse. The ideal candidate will be responsible for leading frontline teams, coordinating daily activities, monitoring productivity and operational accuracy, and ensuring compliance with warehouse procedures, safety standards, and operational targets.

Key Responsibilities

• Lead and coordinate daily warehouse operations according to shift priorities and operational requirements.
• Assign tasks to team members and monitor workflow, productivity, and task completion.
• Supervise warehouse employees, provide guidance, and support their performance and development.
• Ensure accurate inventory movements, scanning, quantities, and storage locations.
• Monitor operational KPIs, backlog, and workflow efficiency, and address operational issues promptly.
• Ensure compliance with warehouse safety standards, quality procedures, and housekeeping requirements.
• Coordinate with Stock Control, Quality, Safety, and other relevant departments to support smooth operations.
• Prepare shift updates and report operational performance, issues, and pending activities.
• Identify opportunities to improve operational efficiency and support continuous improvement initiatives.

Requirements

• Diploma or Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or a related field.
• 3–5 years of relevant warehouse or logistics operations experience, including team leadership experience.
• Previous experience supervising warehouse employees and coordinating daily operational activities.
• Good understanding of warehouse processes, inventory control, and operational KPIs.
• Experience using WMS, ERP systems, and Microsoft Excel.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced warehouse environment and manage operational priorities effectively.