Oracle Cloud Adoption Manager MEA SMB

About the Job: The Cloud Adoption Manager will be aligned to a specific territory and will work closely with Sales and Account Cloud Engineers (ACEs) to focus on the post-booking phase of the customer lifecycle. The primary objective is to ensure successful and sustainable growth in cloud consumption.

Key Responsibilities:

• Collaborate with relevant teams on account management activities and deliverables.
• Drive fast and smooth customer activation, focusing on new cloud customers to minimize time to first value and accelerate consumption growth.
• Equip customers with the necessary knowledge for early usage.
• Continuously monitor and review the adoption plan to ensure progress and facilitate value realization.
• Pro-actively assess risk, monitor customer environments, and build mitigation plans.
• Identify potential new workloads or implementation opportunities and facilitate customer engagement with relevant Oracle activities.
• Resolve barriers and ensure prompt resolution of Service Requests (SRs) by engaging teams and advocating for customer needs.
• Act as a customer advocate for product features and requirements.

Qualifications:

• Proven experience in tech cloud engineering roles with successful customer engagements.
• Passion for technology with a solid understanding of the cloud technology landscape; hands-on experience (or certification) with Oracle, AWS, GCP, or Azure is a plus.
• Strong background in sales lifecycle with OCI architect experience/certifications and knowledge of database technologies.
• Ability to advise on technology best practices and market trends.
• Excellent customer-centric focus with strong communication, project management, and problem-solving skills.
• Ability to understand customers' IT landscape and business requirements.

What We Offer:

• Competitive salary with exciting benefits.
• Flexible and remote working opportunities.
• Learning and development programs to advance your career.
• Employee Assistance Program for mental health support.
• Employee resource groups that promote diversity.
• Core benefits including medical, life insurance, and retirement planning.
• An inclusive culture that values diversity and innovation.

Language Requirements:
No specific language requirements are mentioned.

Oracle is committed to creating a diverse and inclusive workplace and is an Equal Employment Opportunity Employer.