The company is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. The company offers a consulting-led, cognitive powered, integrated portfolio of business, technology, and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model. A part of the company group, the company has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries.
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Location: Dubai, United Arab Emirates
Job Type: Full-time
Application Deadline: 30-May-2026
Job Description:
Required Technical Skills:
- Must Have Skills:
- Strong experience with Oracle Integration Cloud (OIC – Gen2)
- Hands-on experience integrating Oracle Fusion HCM and Payroll
- Good understanding of Fusion HCM and Payroll business processes
- Strong support experience in production/AMS environments
- Technical Skills:
- REST & SOAP web services
- OIC adapters (Oracle HCM Cloud Adapter, REST Adapter, FTP Adapter)
- XML, XSD, XSLT
- Integration security and authentication mechanisms
- HDL / HSDL and HCM Extract concepts
- Tools & Process:
- Experience with ITSM tools (ServiceNow, Jira, Remedy, etc.)
- Knowledge of ITIL processes (Incident, Problem, Change)
- Good to Have Skills:
- Exposure to Payroll integrations (costing, WPS, bank interfaces)
- Basic understanding of Fast Formulas and payroll elements
- Experience with OIC Insight or B2B Trading Partner Management
- Exposure to multi-country or large-scale HCM integration landscapes
Soft Skills:
- Strong analytical and troubleshooting skills
- Ability to work under pressure during payroll and critical business cycles
- Clear communication with technical and functional teams
- Good documentation and knowledge-sharing practices
Key Responsibilities:
- Integration Production Support:
- Provide L2/L3 support for integrations built on Oracle Integration Cloud (OIC)
- Monitor, troubleshoot, and resolve integration failures within defined SLAs
- Perform root cause analysis for recurring integration issues
- Fusion HCM & Payroll Integrations:
- Support inbound and outbound integrations related to Core HR, Payroll, Absence, Benefits, Learning, Recruitment (as applicable)
- Support common HCM/Payroll integrations such as Employee master data, Payroll inputs and outputs, Costing and GL integration
- OIC Development & Enhancements:
- Develop and support App Driven Orchestrations, Scheduled Integrations
- Modify existing integrations to support minor enhancements, regulatory, or business changes
- Technical Troubleshooting:
- Analyze and debug issues using OIC activity stream, Tracking IDs, Fault policies
- Release & Environment Support:
- Support deployments across DEV / TEST / UAT / PROD environments
- Documentation & Stakeholder Coordination:
- Maintain integration design documents, support runbooks, error handling procedures
- Communicate with HR, Payroll, Finance, and IT stakeholders on integration health and issues
Language Requirements:
(If applicable, please specify the language requirements here.)
