About the Role
The company partners with healthcare organisations to transform the delivery of care through innovative digital health solutions, utilizing world-class Electronic Health Record (EHR) technology, the company Cloud Infrastructure, AI, analytics, and clinical expertise. As a global leader in combining healthcare and technology, the company seeks an experienced project leader to join the International Consulting team as a Senior Engagement Owner (Senior Project Manager). In this role, you will own complex client engagements, delivering high-value healthcare technology projects from initiation to completion. Your success will be attributed to building strong client relationships, managing cross-functional project teams, and delivering transformational healthcare technology solutions.
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Key Responsibilities
- Project Delivery & Oversight: Lead end-to-end delivery of complex client engagements, ensuring projects are completed on time, within scope, budget, and to agreed quality standards.
- Client & Stakeholder Management: Build and maintain strong relationships with clients, senior stakeholders, and internal teams, acting as a key point of contact throughout the engagement.
- Project Governance & Financial Management: Oversee project planning, budgets, resource allocation, financial performance, governance, and executive reporting.
- Risk, Issue & Change Management: Proactively identify and manage project risks, issues, dependencies, and scope changes, ensuring effective resolution with minimal impact on delivery.
- Team Leadership & Collaboration: Lead and coordinate cross-functional project teams, driving accountability, collaboration, and successful project outcomes.
- Customer Success & Continuous Improvement: Ensure project deliverables meet client expectations and business objectives, driving customer satisfaction and identifying opportunities for improvement.
Required Experience for IC2 (Engagement Owner):
- Bachelor's degree or equivalent relevant experience.
- At least 3-5 years of relevant experience in Healthcare Information Technology (HCIT) consulting, support, or client-facing HCIT solution roles.
- Experience coordinating projects, managing implementation workstreams, or supporting project delivery in a healthcare technology environment.
- Good understanding of project management principles, methodologies, and governance processes.
- Experience working with cross-functional teams and managing client or internal stakeholder relationships.
- Strong organisational, communication, and problem-solving skills, with the ability to manage competing priorities and adapt to changing project requirements.
Preferred Experience for IC2:
- Experience supporting or managing healthcare technology implementations, especially involving Electronic Health Record (EHR) systems.
- Experience with project planning, resource coordination, risk management, budget tracking, or project reporting.
- PMP, PRINCE2, or other recognized project management certification, or currently working towards certification.
- Experience working with healthcare clients across the Middle East.
Required Experience for IC3 (Senior Engagement Owner):
- Bachelor's degree or equivalent relevant experience.
- At least 6-8 years of relevant experience in Healthcare Information Technology (HCIT) consulting, support, or client-facing HCIT solution roles, including a minimum of 5 years of project management experience.
- Demonstrated experience successfully managing complex projects, including project planning, budgeting, resource coordination, risk management, and stakeholder engagement.
- Strong understanding of established project management principles, methodologies, and governance practices.
- PMP or PRINCE2 certification.
Preferred Experience for IC3:
- 6+ years of project or programme management experience, preferably within the healthcare industry.
- Experience delivering large-scale healthcare technology implementations or digital transformation projects.
- Experience managing complex client engagements involving multiple stakeholders, workstreams, and cross-functional delivery teams.
Expectations
- Must be based in or willing to relocate to the UAE.
- Willing to travel as needed to client sites.
- Willing to work additional or irregular hours as needed and allowed by local regulations.
What We Will Offer You
- A competitive salary with exciting benefits.
- Flexible working options to help you perform your best work.
- Learning and development opportunities to advance your career.
- Employee resource groups that champion our diverse communities.
- Core and flexible benefits.
- An inclusive culture that celebrates uniqueness, ensuring everyone can contribute.
The company is committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, please reach out. The company is an Equal Employment Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and veteran status.
