About the Role
The company is developing patient-and provider-centric solutions rapidly and securely, utilizing the value of Cloud Infrastructure (OCI) across various health-related industries. In this context, we are seeking an experienced Senior Technical Consultant (Senior Advanced Services Engineer) with strong development expertise. The ideal candidate will have extensive experience in developing and supporting Revenue Cycle Management solutions, particularly in Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and Health Information Management (HIM).
This hands-on technical role involves designing, developing, configuring, integrating, and supporting applications, closely collaborating with Solution Architects, Functional Consultants, and business stakeholders to deliver scalable, high-quality solutions that enhance healthcare revenue cycle operations.
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Key Responsibilities
- Design, develop, test, and deploy custom solutions using CCL, DiscernDev, MPage, Java, and related development tools.
- Develop and maintain custom components, scripts, reports, and interfaces to support Revenue Cycle Management requirements.
- Configure and support RCM modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and HIM.
- Design, develop, and troubleshoot integrations between the company and external healthcare systems, including Health Insurance Post Offices.
- Develop and maintain Health Plan configurations, Contractual Discounts, payer rules, and claim submission logic to support business and regulatory requirements.
- Perform system analysis, debugging, root cause analysis, and issue resolution for production and project-related incidents.
- Optimize application performance and ensure high availability of custom solutions.
- Participate in technical design sessions and provide development estimates for project deliverables.
- Develop unit tests and support system integration testing, user acceptance testing, and production deployments.
- Prepare technical documentation, code documentation, and deployment guides.
- Collaborate with Functional Consultants, Business Analysts, Solution Architects, and Infrastructure teams to deliver technical solutions.
- Provide technical support during implementation, go-live, and post-production activities.
- Follow development standards, coding best practices, and change management processes.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Minimum 5 years of experience in system development.
- Extensive hands-on experience with:
- Strong SQL development experience.
- Experience developing interfaces and integrations using HL7, FHIR, REST APIs, SOAP Web Services, XML, and JSON.
- Strong troubleshooting, debugging, and performance optimization skills.
- Experience with source control, deployment processes, and production support.
Preferred Qualifications
- Experience with Healthcare Information Systems (HIS) and/or the company solutions.
- Hands-on experience developing solutions using:
- CCL
- DiscernDev
- Custom MPage Development
- Experience supporting Revenue Cycle Management modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and HIM.
- Strong understanding of healthcare revenue cycle processes, payer workflows, Health Plan configuration, Contractual Discounts, charge capture, and claim processing.
- Experience integrating with Health Insurance Post Offices.
Expectations
- Excellent English communication skills, both verbal and written.
- Excellent analytical, problem-solving, and documentation skills.
- Willingness to travel and support on-site as needed.
- Proactive and detail-oriented with a focus on quality and results.
- Strong stakeholder management and communication skills.
- Passion for healthcare innovation and operational excellence.
- Ability to work under pressure, handle multiple priorities, and meet tight deadlines.
