About the Role
The position is responsible for owning the functional design and delivery for Oracle Maintenance, operational assets, Facilities, Job Orders, and GIS/Spatial processes within the approved architecture. The role includes defining key processes and controls, ensuring effective management of assets and workflows, and facilitating the integration of specialized solutions to meet operational needs.
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Responsibilities
- Own functional design and delivery for Oracle Maintenance, operational assets, Facilities, Job Orders and GIS/Spatial processes within approved architecture.
- Define asset/work-order/preventive-maintenance/service-history/vendor/planning processes and controls.
- Define specialized job-order/service workflows, statuses, approvals, evidence and closure conditions.
- Lead fit-gap and product-boundary decisions for Facilities between Oracle Maintenance/APEX baseline and Unifier FAM/specialist solutions.
- Define GIS/Spatial requirements for asset visualization, location search, overlays, spatial analytics and location-based operational processes.
- Coordinate authoritative asset/master-data ownership and avoid duplication between facilities, IT Asset and retained operational systems.
- Own module configuration baseline and functional design for approved gaps/workflows.
- Define asset/facilities migration requirements in coordination with the Data Migration Lead.
- Own domain reports, KPIs, dashboards and acceptance criteria.
- Lead domain SIT/E2E/UAT, defect resolution and business acceptance.
- Prepare operational user/training inputs and support release readiness/go-live.
- Validate segregation between request, approve, execute, close and asset-administration responsibilities with Security Lead.
Requirements
- 8+ years of Oracle Maintenance / Assets / Service and facilities-process experience.
- Strong operational asset-management knowledge: asset lifecycle, hierarchy/attributes, maintenance plans and service history.
- Deep work-order and preventive-maintenance experience, including request, planning, assignment, execution, closure and SLA/status controls.
- Experience with job-order/service workflows, vendor/service-provider participation and operational approvals.
- Working understanding of facilities-management processes and where Oracle Maintenance may require APEX or a specialist platform for advanced facilities needs.
- Ability to support product-boundary decisions between Oracle Maintenance/APEX and Primavera Unifier FAM/specialist facilities solutions.
- GIS/Spatial functional experience covering asset visualization, location search, overlays, spatial analytics and location-driven operational reporting.
- Integration awareness for retained asset/permit or operational systems, calendars/room systems, ITAM/workplace products and analytics feeds.
- Strong reporting/KPI skills for work-order backlog, SLA/status, preventive maintenance, asset availability/lifecycle, facilities services and GIS dashboards.
- End-to-end testing/UAT ownership and operational training/acceptance experience.
- Ability to own configuration baseline and functional design for approved gaps/workflows, and contribute migration requirements for asset/facilities masters.
