The company is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. The company offers a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services and solutions, delivered through its unique Location Independent Agile™ delivery model. A part of a larger group, the company has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries.
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Job Description:
Core Responsibilities:
- Configure and customize Oracle OSM and ASAP to meet business requirements and enhance operational efficiency.
- Integrate Oracle OSM and ASAP with other systems and applications to automate order processing and service activation.
- Develop and maintain documentation for Oracle OSM and ASAP configurations, workflows, and processes.
- Monitor and troubleshoot system issues to ensure smooth order fulfillment and service activation.
- Collaborate with cross-functional teams to implement new features and enhancements in Oracle OSM and ASAP.
- Provide technical support and training to end users on how to effectively use Oracle OSM and ASAP.
Skills:
- Proven experience working with Oracle Service Order Management (OSM) and Oracle ASAP.
- Strong knowledge of OSM and ASAP architecture, configuration, and customization.
- Experience with integrating OSM and ASAP with other systems and applications.
- Proficiency in troubleshooting and resolving technical issues in OSM and ASAP.
- Excellent communication and collaboration skills to work effectively in a team environment.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills to identify root causes of issues and implement effective solutions.
Preferred Qualifications:
- Oracle certifications are a plus.
Application Deadline: 15-Dec-2025
This role offers an opportunity to contribute to a leading company in the IT services sector, working with a skilled team on innovative projects. Location: Riyadh, Saudi Arabia. Job Type: Full-time.
