About the Role
The job holder is responsible for managing the Organizational Performance Monitoring and Reporting function. This includes the development of a reporting framework and tools, monitoring organizational performance, and reporting results to track strategy implementation while ensuring quality reporting.
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Responsibilities
Strategy and Planning
- Contribute to the development of the Organizational Performance business plan ensuring alignment with the company strategy.
- Develop the operational plan for Organizational Performance Monitoring and Reporting in line with the Organizational Performance business plan and Strategy & Development strategic plan.
- Implement plans and provide input to enable achievement of Organizational Performance Monitoring and Reporting goals that support the company’s overall strategic plans.
Budget Management
- Discuss Organizational Performance Monitoring and Reporting budgeting requirements with top management and provide input to the budgeting process.
- Ensure effective utilization of the Organizational Performance Monitoring and Reporting budget, and report accurately on progress made and challenges encountered.
- Investigate and propose implementing initiatives that result in a positive financial impact for Organizational Performance Monitoring and Reporting and mitigate financial and operational risks.
Organizational Performance Monitoring and Reporting
- Introduce latest trends, methods, and approaches in the company for data reporting.
- Manage the development or update of a reporting framework to ensure standardized and consistent reporting.
- Ensure the continuous update of organizational performance management reporting tools for monitoring purposes.
- Ensure that data collected from all functions are valid to monitor and report on organizational performance.
- Manage the reporting systems (Tableau, S+).
- Ensure that the company’s KPIs dashboards are reviewed to report results and gaps.
- Manage the development of weekly, monthly, quarterly, and yearly reports for relevant internal (i.e., BoD, other functions) and external (i.e., Ministry of Finance, ADAA, Royal Court, etc.) stakeholders in an accurate and timely manner, highlighting the company’s strategy’s performance, achieved results, and deviations.
- Attend meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations and agree on priorities.
- Monitor the implementation of corrective/remedial actions.
- Promote capabilities in organizational performance through awareness and educational workshops.
People Management
- Participate in the identification and recruitment of all talent.
- Guide, mentor, and support direct reports in order to execute duties according to set policies and processes.
- Develop individual performance objectives, provide necessary support, evaluate/appraise team, and provide regular feedback on performance.
- Promote a high-performance working environment and uphold the company values.
Education
- Bachelor’s degree in Business Administration, or equivalent is required.
- Master’s degree in a related field is preferred.
Experience
- An optimal of 8 years of relevant experience, with a preferred 3 years of experience at a managerial level.
Competencies
- Strategic and Business Planning - Advanced
- Quality Management - Advanced
- Policy Making - Advanced
- Data Analytics - Advanced
- Business Excellence - Advanced
- Change Management - Advanced
- Professionalism - Proficient
- Results Oriented - Proficient
- Customer Focus - Proficient
- Strategic Thinking - Developing
- Leading by Example - Proficient
- Operational Excellence - Proficient
- Develop Teams - Proficient
- Enablement of Change and Innovation - Proficient
- Collaboration and Communication - Proficient
