We are seeking an experienced and forward-thinking OSS Networks Lead to join our Engineering & Networks team in the Middle East. This strategic role is critical for the design, deployment, and lifecycle management of OSS (Operations Support Systems) to support advanced telecom networks including 2G, 3G, LTE, 5G, and fixed-line services. The ideal candidate will be a subject matter expert with over 15 years of OSS experience, proven expertise in complex, multi-vendor environments, and a track record of enabling digital operations, automation, and service assurance.
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Key Responsibilities:
- OSS Architecture & Design: Lead the design and configuration of OSS components to support end-to-end network and service operations. Align OSS architecture with network requirements to ensure scalability, reliability, and seamless integration with all network elements.
- Technology Innovation & Optimization: Recommend improvements and enhancements to OSS design and toolsets to improve performance, reduce costs, and elevate user experience. Drive the adoption of emerging technologies such as AI, ML, GenAI, analytics, and autonomous networking (AN) to modernize OSS platforms.
- Integration & Operations Support: Ensure proper integration of OSS/BSS into the client’s operational structure for efficient service delivery and incident management. Validate interface functionality and assess compatibility across modules.
- Leadership & Governance: Provide strategic guidance across multiple teams and act as a trusted advisor to technical and business stakeholders. Lead and influence cross-functional teams in designing and implementing OSS solutions that address business and operational challenges.
- Data & Service Management: Enable data management, including access, quality, and enablement across network and customer service domains. Define OSS strategies for resource management, service assurance, and proactive performance monitoring.
Required Qualifications & Skills:
- Minimum 15 years of experience in OSS/BSS engineering and operations within telecom environments.
- Proven expertise in OSS/BSS systems design, deployment, and lifecycle management.
- Deep understanding of network technologies (2G, 3G, LTE, 5G, fixed) and multi-vendor system integration.
- Strong familiarity with industry standards and best practices (TM Forum, ETSI, ITIL, etc.).
- Demonstrated experience in greenfield and mission-critical environments.
- Bachelor’s degree in Engineering, Telecommunications, or related field (Master’s preferred).
- Relevant certifications in OSS tools, cloud technologies, or network management systems are an asset.
Language Requirements:
- English: Fluent (required)
- Arabic: Professional working proficiency (preferred)
Work Conditions:
Why Join Us?
- We offer a transparent, fast-paced approach to career progression, focusing on your strengths and continuous coaching from senior colleagues.
- Benefit from working alongside experts who are solving significant industry challenges with innovative thinking and pioneering tools.
- Flexible work arrangements and a range of benefits including competitive rewards.
- Access to state-of-the-art technology that will help you deepen your existing skills while contributing to the latest business trends.
- Opportunities to make a difference in the communities in which we work and live.
Next Steps:
If this sounds like the ideal role, career, and company for you, please apply.
