About the Role
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In this role, you will direct efforts to achieve agreed sales targets in terms of profit and volume. You will devise strategies for developing sales with premium body shops, garages, and government workshops, while also focusing on building strong, long-term business relationships with key territory accounts by evaluating customers' businesses and correlating them with market trends.
Key Responsibilities
- Direct efforts to achieve sales targets concerning both profit and volume.
- Devise strategies to develop sales with premium body shops, garages, and government workshops.
- Develop and maintain long-term business relationships with key territory accounts by understanding customer needs and market correlations.
- Build and maintain relationships with existing and prospective customers.
- Act as customer advocate and primary sales contact, managing the entire sales process from initial contact to deal closure, including quotes, demonstrations, and negotiations.
- Maintain an accurate and detailed database of all customers, both past and present.
- Implement best practices and analyze the business to identify strengths and areas for development.
- Strictly adhere to the credit policy while achieving budgeted sales and debtor collections for optimal results and profitability.
- Monitor market trends and competitors' offers regularly to retain existing accounts.
- Handle customer complaints and ensure each customer receives outstanding service.
- Identify and act upon opportunities for business growth.
- Provide direct technical service support to further develop the business with customers.
- Ensure compliance with all organizational standards.
- Coordinate with the team regarding training, supplies, etc.
- Perform any relevant ad-hoc duties and/or special projects as assigned by management.
Knowledge, Skills, and Experience
- Strong knowledge of the refinish paints business.
- 3-5 years of industry experience, with a minimum of 3 years in a supervisory capacity.
- Preferably experience in handling refinish paints business in ME/GCC countries.
- Ability to create value addition to the customers' business and minimize the focus on pricing.
- Strong communication and interpersonal skills.
- Capability to coach and mentor teams and individuals.
- Proficient in market information and data analytical skills.
- Graduate from a reputed university in a job-related field.
