ABOUT THE ROLE
As a Partner Relationship Manager within our Community & Partner Management wing, you are the primary owner of a complex portfolio of affiliates, influencers, and introducing brokers (IBs) who fuel the company’s growth through referrals and platform advocacy. You go beyond maintaining relationships — you actively monitor partner health, proactively retain at-risk partners, and translate performance data into actionable guidance that helps partners succeed on the company’s platforms.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
HOW YOU'LL MAKE AN IMPACT
Portfolio Management & Relationship Excellence
- Independently manage a larger and more complex portfolio of active affiliates, influencers, and IBs — maintaining a proactive, structured communication cadence tailored to each partner's tier and activity level.
- Monitor partner health signals across the assigned portfolio — including referral volume trends, activity rates, platform engagement, and churn indicators — acting on early warning signs without waiting for escalation.
- Build trusted, long-term relationships that position the company as the partner-of-choice in the prop trading and CFD brokerage space.
Retention & Re-engagement
- Proactively identify at-risk or lapsing partners and independently execute re-engagement strategies, including personalised outreach, incentive proposals, and escalation to the M2 where commercial decisions are required.
- Conduct in-depth partner performance reviews — analysing referral data, commission trends, and engagement metrics — to provide partners with actionable recommendations that improve their results on the platform.
- Drive partner outreach for new feature and offer launches, ensuring affiliates, IBs, and UGC creators are activated and reached in line with the go-to-market plan.
Communication & Platform Updates
- Communicate platform updates, new challenge structures, payout policy changes, promotional campaigns, and referral incentive opportunities to the assigned portfolio in a timely, clear, and commercially framed manner.
- Coordinate with Partner Operations on commission queries, tracking discrepancies, and account issues — ensuring resolution is communicated back to partners efficiently.
Insights & Peer Guidance
- Aggregate partner feedback and sentiment signals from across the portfolio and present structured insights and pattern observations to the Partner Relationship Manager on a regular cadence.
- Provide informal guidance and support to IC1 Partner Relationship Managers on relationship management approach, partner communication quality, and portfolio prioritisation — without formal line management responsibility.
WHAT YOU BRING
- 1–3 years of experience in partner relationship management, affiliate account management, or customer success — ideally within fintech, prop trading, forex/CFD brokerage, or digital financial services.
- Demonstrated ability to independently manage a partner or affiliate portfolio with measurable retention and engagement outcomes.
- Proven track record of identifying at-risk partners and executing proactive re-engagement strategies that deliver results.
- Familiarity with affiliate tracking platforms (Impact, HasOffers, TrackNow) and CRM systems for portfolio management and engagement tracking.
- Understanding of CPA, RevShare, and hybrid commission models, and how partner performance data should drive engagement strategy.
- Experience analysing partner performance data and translating it into actionable recommendations communicated directly to partners.
- Comfortable providing informal peer guidance on relationship management practices to junior team members without formal supervisory authority.
- Strong written and verbal communication skills in English; ability to tailor messaging by partner tier, culture, and commercial context.
- Bachelor's or Master's degree in Business Administration, Marketing, Economics, Communications, or a related discipline preferred but not required.
YOUR X-FACTOR
- You read between the lines — spotting a disengaging partner from subtle signals before the data catches up.
- You communicate commercially — framing every update, incentive, and recommendation in terms of what it means for the partner's bottom line.
- You're relationship-first but data-informed — you build genuine trust while using analytics to back every recommendation you make.
- You elevate those around you — sharing what works with IC1 peers without being asked, because a stronger team means stronger results for everyone.
YOUR JOURNEY AFTER APPLYING
- TA Interview
- Hiring Manager Interview
- Final Interview — conversation with the Head of Community & Partner Management
WHY JOIN US
At the company, partner management isn't a support function — it's a growth engine. Here, you won't just manage accounts; you'll shape the external network that drives platform expansion across global markets. We give our people real ownership, real data, and real stakes — and we reward the ones who deliver.
Your next chapter starts here — where the best find their momentum.
- Experience level: Mid Career
