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Partner Solution Engineer

Unlock employer Riyadh, Saudi Arabia Posted: 19 Sep 2025

Financial

  • Estimate: $70k - $100k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional
  • Arabic: Fluent

Position

Zoom is looking for a Partner Solution Engineer to support the MEA region. The ideal Partner SE is passionate about our Zoom products and can act as the partner’s trusted advisor / technical consultant. This individual will work with Partners to help create the customer’s true UCaaS platform.

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Responsibilities

  • Maintaining and building good relationships with the Partner’s Pre-sales team
  • Acting as the technical go-to person for Zoom and our Partners
  • Providing technical expertise to support and onboard partners in technical proficiency with the Zoom Platform
  • Enabling our partners in the new way of selling, implementing, and managing the Zoom UCaaS and/or CCaaS platform
  • Working closely with the Zoom CAMs, and Pre-sales team to update and share the partner technical enablement strategy
  • Working with partners’ technical teams in opportunities and projects; complement their skill and help assure high quality customer deliverable
  • Participating in key partner technical escalation and providing appropriate assistance to expedite resolution for both Partners and customers

Requirements

  • Have experience in a customer / partner focused sales engineering role
  • Have experience in the unified communications industry
  • Have excellent technical skills and communication skills, able to share knowledge with all levels of customers
  • Be experienced in Voice, Video, Contact Center, VOIP network architecture and technology such as SIP and others
  • Have experience in training on technical solutions
  • Have experience with one or more UCaaS vendors, such as Microsoft, Cisco, Ringcentral
  • Be fluent in Arabic
  • Have the ability to communicate and empathize with all levels of customers - executives, end-users, developers

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.

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