About the Role
Join our team at a unique resort where exclusivity and luxury define every experience. As part of the People & Culture team, you will play an essential role in ensuring a positive employee experience from onboarding to offboarding, while maintaining confidentiality and upholding our high standards. Your contribution will support not only the operational aspects but also the engagement and well-being of our Heartists, emphasizing our commitment to personalized and meaningful interactions.
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What’s in it for You
- Employee benefit card offering discounted rates worldwide.
- Access to learning programs through our Academies.
- Opportunities for personal and professional development within your property and across the world.
- Engagement in Corporate Social Responsibility activities, like Planet 21, to make a difference.
Responsibilities
- Provide support to employees regarding inquiries and refer sensitive topics to the People & Culture reporting line.
- Organize CVs and maintain an updated candidate database.
- Assist managers with employee-related requests and processes.
- Prepare invoices and other People & Culture documentation.
- Follow up on People & Culture requests with other departments.
- Create employee files, ensuring all necessary documents are complete and organized.
- Follow up on missing documentation from employees.
- Update employee records in People & Culture systems, ensuring accuracy of contact details, bank accounts, IDs, certificates, and other documents.
- Keep all employee files secure, organized, and confidential.
- Draft employee letters and job offers using approved templates.
- Coordinate with the Government Relations Officer regarding employee contracts and required documentation.
- Support the onboarding process for new hires, ensuring completion of checklists and document submissions.
- Assist with the offboarding process, including clearance and necessary documentation.
- Monitor important dates such as probation periods, contract expiries, ID expiries, and first aid certificates, providing timely updates.
- Prepare monthly reports on upcoming expiry dates for the People & Culture Manager.
- Manage attendance-related concerns, escalating issues as needed.
- Contribute to People & Culture communications, including announcements, memos, and internal notices.
- Assist with employee engagement activities, such as surveys and recognition events.
- Propose ideas to enhance employee engagement and experience.
- Help organize employee activities and ensure a positive working environment.
- Maintain updated records of employee lockers and cafeteria feedback.
- Support the Government Relations team by preparing employee documents as needed.
- Engage in additional People & Culture activities and projects as assigned.
- Uphold strict confidentiality regarding all employee information.
- Ensure all People & Culture activities align with hotel policies and company standards.
Qualifications
- Relevant previous experience in administration or People & Culture required.
- Proficient in Microsoft Windows applications; knowledge of Oasys is an advantage.
- University/College degree in a related field is preferred.
- Excellent communication and organization skills.
- Strong interpersonal skills with a problem-solving mindset.
- High levels of confidentiality and a strong work ethic.
- Dependable, trustworthy, and reliable.
- Ability to work well within a team and display empathy at all times.
- Focused on meeting the needs of Heartists while maintaining a calm and courteous demeanor.
- Willingness to assist outside of regular working hours or days when necessary.
Your Team and Working Environment
The resort is situated on the pristine beach, offering clear blue waters and fine white sands overlooking the Arabian Gulf. Our team strives to deliver heartfelt hospitality in a dynamic and engaging environment. If you are ready to put your heart at the center of everything you do and contribute to meaningful connections with our guests and each other, we welcome you to apply.
Additional Information
- Job Category: Talent & Culture
- Job Type: Permanent
- Job Schedule: Full-Time
